Administrative Support Specialist
2 weeks ago
At Top Vitae, we are seeking a highly skilled Administrative Support Specialist to join our team. This role will play a vital part in ensuring the smooth operation of our front-desk services.
Key Responsibilities:- We are looking for someone with excellent communication skills to greet and welcome visitors in a friendly and professional manner, making a positive first impression on behalf of our company.
- The successful candidate will be responsible for managing incoming calls, answering, screening, and directing them promptly and professionally, taking messages when necessary and relaying them accurately.
- In addition to data entry, filing, and document preparation, this role involves providing administrative support to various departments as required.
- You will also be responsible for sorting, distributing, and responding to incoming emails, letters, and deliveries, as well as managing outgoing mail and courier services.
- This position requires the ability to schedule meeting rooms, ensuring they are clean and ready for use, and monitoring office supplies to maintain efficient operations.
- Maintaining a neat, organized, and presentable reception area is essential for this role.
- You will provide ad-hoc support to various departments, as and when required.
- A matric certificate (Grade 12) or equivalent qualification is mandatory; additional certifications in administration or customer service are advantageous.
- Minimum of three years' experience in a receptionist or administrative role, preferably within a multi-company environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential, with experience in switchboard systems and office equipment being an advantage.
- Excellent verbal and written communication skills, with a professional and courteous telephone manner in English and Afrikaans.
- The ability to multitask, prioritize, and maintain efficiency in a dynamic work environment is crucial.
- Friendly, approachable, and able to work with a diverse group of people.
- Discretion and professionalism are required when handling sensitive information.
Top Vitae is a leading organization that values excellence in all aspects of its operations. We strive to create a supportive and inclusive work environment that fosters growth and development.
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