Customer Relationship Representative

3 weeks ago


Pretoria, Gauteng, South Africa CTU Career Chatz Full time

Job Summary: We are seeking a skilled Call Centre Agent to join our team at CTU Career Chatz. The ideal candidate will possess excellent communication skills, be comfortable with high-volume outbound calls, and have a knack for lead capture and qualification.

Duties & Responsibilities:

• Making at least 150 outbound calls per day

• Qualifying leads for the Sales Staff

• Manning the chatbot and WhatsApp

• Capturing leads from the chatbot and WhatsApp

Requirements:

• Grade 12 certificate or any other qualification on N4

• Multilingual skills

• Experience in working on a CRM system

• Experience in capturing leads

• Experience in a call centre environment is an advantage

• Experience in Sales is an advantage



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