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Key Restaurant Operations Executive

2 weeks ago

Cape Town, Western Cape, South Africa HR Genie Full time

Restaurant Manager Position at HR Genie

About Our Venue

We pride ourselves on offering diverse dining experiences that blend quality ingredients with friendly hospitality. At our eclectic venue, we strive to create a memorable experience for every guest.

Key Responsibilities

  • Oversee daily restaurant operations to ensure seamless functionality.
  • Lead and mentor front-of-house staff, fostering a positive team environment.
  • Develop and update service protocols to enhance customer satisfaction.
  • Ensure high standards of service quality, presentation, and hygiene are met.
  • Coordinate with kitchen staff to deliver an exceptional dining experience.
  • Monitor inventory, order supplies, and manage costs efficiently.
  • Manage restaurant budgets and maintain accurate financial records.
  • Ensure compliance with health and safety regulations.
  • Address any restaurant-related issues promptly and effectively.

Key Performance Indicators (KPIs)

  1. Maintain high standards of service quality and consistency.
  2. Develop and maintain efficient service protocols.
  3. Achieve efficient restaurant operations with minimal waste.
  4. Ensure staff adherence to health and safety protocols.
  5. Succeed in managing restaurant budgets and inventory.
  6. Foster a positive and productive work environment.
  7. Promote timely and accurate service delivery.
  8. Handle restaurant-related issues professionally.

Required Skills and Qualifications

  • Demonstrated experience as a Restaurant Manager or similar role.
  • In-depth knowledge of restaurant operations and service techniques.
  • Excellent leadership and team management skills.
  • High standards of cleanliness and service quality.
  • Strong communication and interpersonal skills.
  • Ability to handle high-pressure environments with ease.
  • Hospitality management qualifications are beneficial.

Salary: Negotiable based on experience.