Field Service Technician
2 months ago
About the Role
Sandvik Mining and Rock Solutions is a leading supplier of equipment and tools for the mining and infrastructure industries. We're seeking a skilled Field Service Technician to join our team in ensuring customer satisfaction by installing, repairing, and commissioning our products and equipment.
Main Responsibilities
- Install and repair products and equipment at customer sites or our premises.
- Report and document results after installation and repair.
- Plan, conduct, and maintain tools and equipment for service work.
- Support customers by suggesting improvements to our products and equipment.
- Provide technical support to our sales team.
- Assist customers with problem-solving and provide solutions.
- Guide colleagues in service methods and tools.
- Share knowledge to enable colleagues to expand their expertise.
Requirements
- Grade 12 (Matric) or equivalent qualification (NQF Level 3)
- Trade Certificate of Competence, preferably in Electricians, Auto Electricians, or Millwrights
- Minimum 2 years' experience as a Field Service Technician with proven competence on earth moving equipment or surface boom and rotary drill Technician knowledge
- Basic computer literacy
- Own set of tools
- English proficiency
- Code 08 driver's license
- Full physical and medical certificate of fitness to work in a mining environment
- Experience in fault finding, electro hydraulics, auto electrical, hydraulic, PLC, and remote control offerings
- Surface boom and rotary drill knowledge
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