Point of Sales and Customer Service Specialist

1 month ago


Pretoria, Gauteng, South Africa Sydsen Full time
Job Summary

Sydsen is seeking a skilled Point of Sales and Customer Service Specialist to join their team in Pretoria East. This role involves providing exceptional customer service, managing customer transactions, and ensuring accurate order processing.

Key Responsibilities
  • Customer Service & Interaction:
    • Deliver warm and welcoming customer experiences through prompt and friendly service.
    • Take orders accurately and offer product recommendations or upsells to enhance the customer experience.
    • Address customer inquiries about menu items, ingredients, and daily specials in a knowledgeable and enthusiastic manner.
    • Handle customer complaints or issues with a positive attitude and escalate if necessary.
  • Point of Sales Operations:
    • Operate the POS system to process payments, including cash, card, and digital transactions.
    • Audit cash handling to ensure accuracy and integrity.
    • Issue receipts and refunds, and maintain accurate transaction records.
    • Maintain knowledge of current promotions, discounts, and loyalty programs.
  • Order Coordination:
    • Communicate orders effectively to baristas and kitchen staff to ensure timely preparation.
    • Monitor order status and update customers on any delays or changes.
    • Prepare basic items like brewed coffee or tea when necessary.
  • Administrative Duties:
    • Perform end-of-day reporting and assist with daily cash reconciliation.
    • Assist in inventory checks and restocking of supplies at the POS and self-service areas.
    • Maintain cleanliness and organization of the POS area, ensuring it meets hygiene standards.
    Requirements
    • Experience: Previous experience in a retail or hospitality POS role is preferred.
    • Skills:
      • Strong interpersonal and communication skills.
      • Basic proficiency with POS systems, cash handling, and digital payment methods.
      • High attention to detail and accuracy.
      • Excellent problem-solving skills and the ability to stay calm under pressure.
    • Personal Attributes:
      • Friendly, outgoing, and customer-focused.
      • Reliable, punctual, and able to work flexible hours, including weekends and holidays.
    Working Conditions
    • Physical Requirements: Ability to stand for extended periods and lift light items (up to 15kg).
    • Schedule: Rotational shifts, with availability for weekends and holidays.

Rewards: Sydsen offers a competitive salary between R40,000 and R55,000 per annum, commensurate with experience.



  • Pretoria, Gauteng, South Africa Sydsen Full time

    We are seeking a skilled Point of Sales Counter Salesperson to join our team at Sydsen. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized sales counter area.Key Responsibilities:Greet and assist customers at the sales counter,...


  • Pretoria, Gauteng, South Africa Assign Services (Pty) Ltd - JHB Full time

    Job Description:We are looking for a Customer Service and Sales Specialist to join our team at Assign Services (Pty) Ltd - JHB. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through proactive engagement with customers.About the Position:The ideal candidate will have a strong...


  • Pretoria, Gauteng, South Africa Sydsen Group (Pty) Ltd Full time

    Administrative & Sales SpecialistSydsen Group (Pty) Ltd is seeking a highly skilled Administrative & Sales Specialist to join their team in Pretoria East, Gauteng.About the RoleThe Administrative & Sales Specialist will be responsible for managing customer transactions, ensuring accurate order processing, and assisting with daily administrative tasks to...


  • Pretoria, Gauteng, South Africa Placement Point Full time

    Pastry Chef OpportunityPlacement Point, a renowned restaurant in Hazelwood, is seeking a skilled Pastry Chef to join our team. As a key member of our culinary staff, you will be responsible for creating innovative, high-quality pastries and desserts that meet the highest standards of taste and presentation.Key Responsibilities:Develop and refine unique...


  • Pretoria, Gauteng, South Africa Service Solutions Full time

    Service Solutions is seeking a Fleet Sales and Account Growth Specialist to join their well-established team in Pretoria.The successful candidate will be responsible for:Expanding the existing client base through strategic sales initiativesSourcing new business opportunities that align with the company's goalsProviding quotations to clients while ensuring...


  • Pretoria, Gauteng, South Africa Signature Cosmetics Full time

    Customer Experience SpecialistAbout Us:Signature Cosmetics is a leading retailer of beauty and skincare products, committed to delivering exceptional customer experiences.Job Summary:We are seeking a highly motivated Customer Experience Specialist to join our team in Pretoria. As a key member of our sales floor team, you will be responsible for creating a...


  • Pretoria, Gauteng, South Africa Placement Point Full time

    Job Title: Debt Recovery SpecialistAbout the Role:This is a fantastic opportunity to join our team at Placement Point as a Debt Recovery Specialist in Montana. Key Responsibilities:Our ideal candidate will be responsible for maintaining and balancing ledgers and accounts, keeping a detailed record of invoices, generating accurate yet timely account reports,...


  • Pretoria, Gauteng, South Africa Placement Point Full time

    Placement Point is currently seeking a skilled Senior Account Receivable Specialist to join our team in Montana. The ideal candidate will have excellent communication skills, be highly organized, and possess a strong understanding of accounting principles.In this role, you will be responsible for maintaining accurate ledgers and accounts, as well as ensuring...


  • Pretoria, Gauteng, South Africa Service Solutions Full time

    About UsService Solutions, a national market leader in truck rental and logistics, seeks an experienced Sales and Account Development Specialist to join their team at the Pretoria Branch.Job SummaryThis role is focused on new business development through cold calling, retaining and growing existing business, and achieving sales targets. The successful...


  • Pretoria, Gauteng, South Africa Placement Point Full time

    We are seeking a skilled Business Development Specialist to join our team at Placement Point. This role will involve managing online presence through various digital channels and providing exceptional customer service.The ideal candidate will have a Matric (Grade 12) qualification, or higher, and relevant experience in marketing and advertising. Proficiency...


  • Pretoria, Gauteng, South Africa Communicate Recruitment Full time

    Job Title: Field Service Sales SpecialistJob Summary:We are seeking a highly motivated and results-driven Field Service Sales Specialist to join our team. As a Field Service Sales Specialist, you will be responsible for developing and executing sales strategies to drive revenue growth in the field service sector.Key Responsibilities:The successful candidate...


  • Pretoria, Gauteng, South Africa Placement Point Full time

    A well-established company based in Pretoria West is seeking a highly skilled Business Support Specialist. The ideal candidate will possess excellent communication skills, be proficient in MS Office (Outlook, Excel), and have experience with Pastel Partner.Key ResponsibilitiesProcess daily orders efficientlyManage daily invoices accuratelyCollaborate with...


  • Pretoria, Gauteng, South Africa Sydsen Full time

    At Sydsen, we are seeking a highly skilled and customer-focused Point of Sales Counter Salesperson to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and ensuring customer satisfaction.Job Overview:The successful candidate will have 1-2...


  • Pretoria, Gauteng, South Africa Jai Search Consultancy Full time

    About the RoleWe are seeking a highly skilled Senior Customer Service Specialist to join our team at Jai Search Consultancy.As a Senior Customer Service Specialist, you will be responsible for delivering exceptional customer service to our clients across various industries. You will play a key role in ensuring that all customer interactions are handled...


  • Pretoria, Gauteng, South Africa Dis-Chem Pharmacies Full time

    **Job Title:** Retail Sales Associate - Customer Service Specialist**Company Overview:** Dis-Chem Pharmacies is a leading pharmacy chain in South Africa, committed to providing exceptional customer service and ensuring a world-class shopping experience.**Estimated Salary:** R 150,000 per annum (dependent on experience)**Job Description:*We are seeking an...


  • Pretoria, Gauteng, South Africa HR Genie Full time

    Job SummaryWe are seeking a Results-Driven Customer Service Specialist to join our team in Gauteng. This role involves providing exceptional customer service and support to clients within the automotive sector.Main ResponsibilitiesProvide tailored sales solutions to customers, ensuring high levels of satisfaction and loyalty.Achieve sales targets by...


  • Pretoria, Gauteng, South Africa Placement Point (Pty) Ltd Full time

    Job Title: Debt Recovery SpecialistWe are seeking a skilled Debt Recovery Specialist to join our team at Placement Point (Pty) Ltd in Montana. As a key member of our accounting operations, you will be responsible for maintaining and balancing ledgers and accounts, keeping detailed records of invoices, and generating accurate account reports.The ideal...


  • Pretoria, Gauteng, South Africa Placement Point Full time

    We are seeking a highly skilled and organized Executive Support Specialist to join our team at Placement Point in Montana.The ideal candidate will have excellent communication skills, be able to multitask with ease, and possess strong organizational abilities. As an Executive Support Specialist, you will provide administrative support to the directors,...


  • Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job OverviewWe are seeking a motivated and results-driven Sales Performance Specialist to join our dynamic sales team. In this role, you will be responsible for managing relationships with allocated customer accounts to ensure exceptional service delivery, account growth, and retention. You will work closely with clients to understand their needs, promote...

  • Marketing Specialist

    3 weeks ago


    Pretoria, Gauteng, South Africa Placement Point Full time

    Placement Point is seeking a highly skilled Marketing Specialist to join their team in Houghton.About the RoleThe ideal candidate will have strong communication skills, be able to work independently, and possess excellent problem-solving abilities.Key Responsibilities:Manage Google reviews to maintain a high completion rate and average ratingCreate engaging...