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Warehouse Operations Manager
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Logistics Operations Manager
1 week ago
A key role within Cartrack, the Driver Supervisor is responsible for overseeing driver performance, branding, and supply. This position plays a pivotal part in building trust and loyalty with one of our biggest clients.
Key Responsibilities:- Driver Performance Management: Monitor driver performance metrics and identify areas for improvement. Collaborate with underperforming drivers to develop action plans, while recognizing and rewarding top performers.
- Compliance and Quality Assurance: Ensure drivers meet quality standards by conducting regular assessments and escalating non-compliant issues.
- Reporting and Insights: Generate regular reports on driver performance and KPIs. Utilize data-driven insights to propose enhancements for improved performance.
- Driver Supply and Attendance: Track daily driver attendance and ensure SLA targets are met.
- Relationship Building: Foster strong relationships with the Plus Legend network, client Store Managers, and Supervisors to promote a positive working environment.
