Senior Restaurant Operations Manager
2 weeks ago
We are seeking a highly experienced and skilled Senior Front of House Restaurant Manager to join our team at Restaurant Careers.
About the RoleThe successful candidate will be responsible for leading a team of front of house staff, managing restaurant operations, and ensuring exceptional customer service.
Key Responsibilities- Manage and motivate a team of front of house staff to deliver exceptional customer service
- Develop and implement effective restaurant floor management strategies
- Ensure compliance with health and safety regulations and company policies
- Manage stock control and inventory
- Handle customer complaints and resolve issues efficiently
- Collaborate with the kitchen team to ensure seamless service
To be successful in this role, you will need:
- At least 6 years of experience in a busy restaurant environment
- Extensive knowledge of restaurant floor management and customer service
- Strong communication and leadership skills
- Ability to work under pressure and manage multiple tasks
- Self-motivated and ambitious with a passion for delivering exceptional customer service
We offer a competitive salary of R 16 – 18 K net and a dynamic work environment that values teamwork and customer satisfaction.
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