Senior IT Services Professional

3 days ago


Johannesburg, Gauteng, South Africa Oracle Full time
Job Title: Senior IT Services Professional

Oracle is seeking a highly experienced Senior IT Services Professional to join our team as a Service Solution Architect. This is a senior role that requires a deep understanding of IT services, cloud technologies, and customer needs.

Responsibilities:
  • Identify, foster, and define Oracle CSS services solutions for specific customer opportunities
  • Work with customers, CSS management, and xLoB account teams to understand customer business and IT strategic requirements
  • Gather and assess customer needs, translating them into CSS service solutions
  • Build and lead virtual teams associated with large-scale opportunities
  • Effectively communicate with customers to CxO level
  • Build customer loyalty through achieving a trusted advisor relationship
Requirements:
  • 15+ years of IT services experience, including substantial direct experience in services roles within multiple external IT services providers
  • Broad understanding of typical enterprise applications and IT infrastructures, including public and on-premises cloud, including but not limited to Oracle technologies
  • Extensive experience of working in a services presales role within an IT services provider
  • Extensive experience in IT services, service operations, and service management, including managed services/outsourcing
What We Offer:
  • A competitive salary with exciting benefits
  • Learning and development opportunities to advance your career
  • An Employee Assistance Program to support your mental health
  • Employee resource groups that champion our diverse communities


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