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Customer Service Specialist

2 weeks ago

Polokwane, Limpopo, South Africa Pepkor Lifestyle Remote Work Freelance Full time
About the Position

Pepkor Lifestyle is seeking a Customer Service Specialist to join our retail team. As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and promoting products and services.

The successful candidate will be customer-focused, possess excellent communication skills, and have the ability to work effectively in a fast-paced environment.

  • Provide exceptional customer service to drive customer satisfaction and loyalty.
  • Resolve customer complaints in a professional and timely manner.
  • Develop and implement strategies to promote products and services.

Requirements:

  • Grade 12 education or equivalent.

Skills and Qualifications:

  • Basic understanding of customer service principles (training provided).
  • Strong self-motivation and drive.
  • Excellent communication and interpersonal skills.
  • Awareness of business policies and procedures.
  • Courage and confidence in customer interactions.
  • Personal resilience in challenging situations.

This is a great opportunity to develop your customer service skills and achieve success with our dynamic company.

Work Arrangement
  • Contract employment arrangement.
Job Type
  • Customer Service and Sales.