Customer Experience Ambassador

1 week ago


Cape Town, Western Cape, South Africa Marriott International Full time

POSITION SUMMARY

Our team at Marriott International is seeking a skilled Guest Experience Expert to deliver exceptional service to our guests. As a key member of our front desk team, you will be responsible for creating memorable experiences from check-in to check-out.

Key Responsibilities:

  • Process operational needs and address guest requests with a smile
  • Complete reports and share highlights of the local area with our guests
  • Assist with loading/unloading vehicles and transporting luggage as needed

Requirements:

  • High school diploma or equivalent required
  • Relevant work experience and a passion for delivering exceptional service
  • Ability to work on your feet and take a hands-on approach to work
  • Strong communication and problem-solving skills

Marriott International is an Equal Opportunity Employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability and veteran status.



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