Front Office Duty Manager

4 weeks ago


Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time
Job Title: Front Office Duty Manager

Job Type: Permanent

Company Offer: Salary + Live-In Accommodation

Key Responsibilities:

  • Manage, train, and motivate a team to deliver exceptional guest experiences
  • Ensure seamless operations in the front office, including check-in, check-out, and guest relations
  • Develop and implement strategies to improve hotel efficiency and productivity
  • Collaborate with other departments to ensure a high level of customer satisfaction
  • Monitor and maintain accurate records of guest interactions and hotel operations

Requirements:

  • Formal hospitality qualification with at least 3 years of experience as a duty manager in a 4/5-star hotel
  • Proficiency in Opera and Micros systems
  • Excellent guest relations and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong leadership and problem-solving skills


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