Front Office Duty Manager
4 weeks ago
Job Type: Permanent
Company Offer: Salary + Live-In Accommodation
Key Responsibilities:
- Manage, train, and motivate a team to deliver exceptional guest experiences
- Ensure seamless operations in the front office, including check-in, check-out, and guest relations
- Develop and implement strategies to improve hotel efficiency and productivity
- Collaborate with other departments to ensure a high level of customer satisfaction
- Monitor and maintain accurate records of guest interactions and hotel operations
Requirements:
- Formal hospitality qualification with at least 3 years of experience as a duty manager in a 4/5-star hotel
- Proficiency in Opera and Micros systems
- Excellent guest relations and communication skills
- Ability to work effectively in a fast-paced environment
- Strong leadership and problem-solving skills
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