Current jobs related to Claim Processor and Liaison Officer - Durban, KwaZulu-Natal - Future Careers


  • Durban, KwaZulu-Natal, South Africa Safairoperations Full time

    We are looking for a skilled Airport Liaison Officer to assist in coordinating airport operations.Job SummaryThe successful candidate will be responsible for monitoring daily operational plans and distributing information regarding planned issues and service provider constraints/shortages;Cross-checking daily movements against the parking bay list and...

  • Claims Administrator

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa RPO Recruitment Full time

    Job title : Claims AdministratorJob Location : KwaZulu-Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries Responsibilities:Process and manage insurance claims efficiently, ensuring accuracy and compliance. Liaise with clients, assess claim documentation, and provide status updates. Evaluate claims against policy...


  • Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full time

    Responsibilities will include overseeing the management of the building complex, including management of relationships with tenants, rental collection, leasing of units, and management of service providers and maintenance of the building. Areas of work will cover marketing, pre-take on assessments, take on, handover and record keeping, accounts, debt...


  • Durban, KwaZulu-Natal, South Africa Lrhr Ltd T A Lotus Hr And Recruitment Full time

    We are seeking a highly skilled Executive Legal Claims Director to join our team at Lrhr Ltd T/A Lotus HR and Recruitment.About the RoleThe successful candidate will be responsible for overseeing the operations of our legal department, ensuring that all claims are handled efficiently and effectively. This includes managing teams, analysing data, and...


  • Durban, KwaZulu-Natal, South Africa Dearx Full time

    Dearx at a GlanceWe are a forward-thinking healthcare company committed to advancing the well-being of our communities. With a strong focus on customer care and expert knowledge, we aim to be the trusted partner in medical aid authorizations.


  • Durban, KwaZulu-Natal, South Africa Barloworld Equipment (Pty) Ltd Full time

    **Job Description**The position of Warranty Claims Expert - Global Grade 10 exists to manage and resolve warranty claims efficiently and effectively. The successful candidate will be responsible for controlling costs, managing suspense and debtors' accounts, and providing expert technical support for warranty resolution.**Key Accountabilities:**Control costs...


  • Durban, KwaZulu-Natal, South Africa Rory Mackie & Associates Full time

    The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients' products, processes, transactions, web services as well as general queries regarding their client's investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They...


  • Durban, KwaZulu-Natal, South Africa Ninety One Full time

    Job title : Advisor Liaison ConsultantJob Location : KwaZulu-Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries In this role you will:Manage flow of work items (Instructions, queries, requests) Resolve rejections via email or telephonic Manage exceptions of internal and external stakeholder Log and resolve...


  • Durban, KwaZulu-Natal, South Africa Services Seta Full time

    Job title : Officer: Provincial Operations - DurbanJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Description Stakeholder Liaison within the Provincial OfficeLiaise with stakeholders on relevant matters based on the mandate of the Provincial Office Coordinate the submission of ATR/WSP...


  • Durban, KwaZulu-Natal, South Africa NewBridge Graduate Institute Full time

    Key ResponsibilitiesTo successfully reach database collection, appointment, application, and registration targets under the supervision of the Vice Principal: Student Affairs.Initiate and manage relationships with prospective students from target schools throughout every stage of the recruitment process (leads, appointments, applications, and...


  • Durban, KwaZulu-Natal, South Africa StorBox Self-Storage Full time

    We are looking for a skilled administrative assistant to provide top-notch customer service to our clients at StorBox Self-Storage. In this role, you will handle customer inquiries, maintain accurate records, and ensure seamless communication between customers and our team. Key responsibilities include:Job RequirementsHandling customer inquiries via phone,...


  • Durban, KwaZulu-Natal, South Africa Kairos Risk and Insurance Services cc Full time

    Job Description:As an Insurance Broker at Kairos Risk and Insurance Services cc, you will be responsible for providing expert advice to clients on insurance policies, managing claims, and helping clients minimize short term insurance risk.Key responsibilities include:Providing expert advice to clients on insurance policiesManaging claims and ensuring timely...


  • Durban, KwaZulu-Natal, South Africa Lrhr Ltd T A Lotus Hr And Recruitment Full time

    Join to apply for the General Manager: Claims Legal role at MiWay Insurance Limited.Who are we?At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans....


  • Durban, KwaZulu-Natal, South Africa Kairos Risk and Insurance Services cc Full time

    Job Overview:We are looking for a highly skilled Insurance Broker to join our team at Kairos Risk and Insurance Services cc.The successful candidate will be responsible for providing expert advice to clients on insurance policies, managing claims, and helping clients minimize short term insurance risk.To be successful in this role, you will need to possess...


  • Durban, KwaZulu-Natal, South Africa redember Full time

    Company OverviewWe are a leading recruitment agency, Red Ember Recruitment, looking for a skilled Logistics Clerk to join our client in Durban.Job DescriptionThe successful candidate will be responsible for monitoring and reconciling depot daily tracking and stock reportsThey will analyze daily pending reports and correct status flowRegular liaison with...

  • customer liason

    6 days ago


    Durban, KwaZulu-Natal, South Africa Lumina Personnel Full time

    Customer Liaison in the high-end architectural design and Role Focus: Providing support to the by handling client services, credit processes, and returns.Education & Experience:MATRIC CERTIFICATE A MUST, Interior Design, or a related field (advantages).3+ years of experience in sales support, customer relations, or account management.Own vehicle, valid...


  • Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Full time

    Job title : Retail Store Assistants - KwaZulu - Natal - PipelineJob Location : KwaZulu-Natal, DurbanDeadline : March 21, 2025Quick Recommended LinksJobs by Location Job by industries Purpose of the role The main purpose of this role will be to assist with the overall management of the store to ensure, operational and administrative duties are performed as...


  • Durban, KwaZulu-Natal, South Africa Barloworld Equipment (Pty) Ltd Full time

    **Job Summary**We are seeking a highly skilled Senior Warranty Resolution Specialist to join our team at Barloworld Equipment (Pty) Ltd. The successful candidate will be responsible for evaluating and processing all types of warranty claims against supplier warranty policies and guidelines.**Key Responsibilities:**Evaluating and processing warranty claims in...


  • Durban, KwaZulu-Natal, South Africa Barloworld Equipment (Pty) Ltd Full time

    Key OutputsA Technical Expert evaluating and processing all types of warranty claims against supplier warranty policies and guidelines to deliver end user and dealer acceptance.Control cost effectively on all types of warranty claims.Control suspense and debtors' accounts effectively.Approve and process warranty claims and payments.Provide expert technical...


  • Durban, KwaZulu-Natal, South Africa SAFAL Group Full time

    About the JobWe are seeking a highly skilled and experienced Group Accountant to join our team at the SAFAL Group. As a key member of the finance team, you will be responsible for providing technical expertise in financial analysis, budgeting, and people management.Key Responsibilities:Ensure efficient financial analysis, reporting, planning, and control of...

Claim Processor and Liaison Officer

1 week ago


Durban, KwaZulu-Natal, South Africa Future Careers Full time
Job Overview

FUTURE CAREERS IS SEEKING A HIGHLY SKILLED CLAIMS CONSULTANT TO JOIN OUR TEAM.

The successful candidate will be responsible for:

  • Authorizing and resolving claims within agreed productivity targets and turnaround times.
  • Applying technical skills to resolve issues using available tools and systems.
  • Demonstrating a clear understanding of customer complaints and resolutions, as well as claim rejections.
  • Managing claims handling according to regulated agreements.
  • Ensuring accurate payments, correct application of rates, and appointment of service providers.
  • Operating a claims management system and using relevant tools for quick resolution and effective communication.
  • Having a working knowledge of the internet and Google Maps.

In addition to these key responsibilities, this role also involves:

Effective planning, communication, problem-solving, and decision-making.

  • Treating customers fairly, with a clear understanding of incident reports, claims history, and policy wording.
  • Communicating technical details to customers and loss adjusters, ensuring professional engagement.
  • Investigating suspicious activity and reporting it to the next level if required.
  • Communicating calmly and professionally with difficult customers, always treating them fairly.
  • Engaging with specialist service providers, such as engineers.

This role involves daily interactions with various stakeholders, including:

Finance division for payment authorizations and service delivery improvement.

Policy administration for policy amendments, client queries, and complaints resolution.

Insurance customer contact centre for advice on anomalies and trends affecting new claims processing.

Management and peers for contentious matters and urgent claims.

Procurement manager for adherence to service level agreements.

Claims fulfillment manager for guidance, mentoring, and advising on growth opportunities.

Operations manager for guidance and advice through reporting lines.

External daily relationships involve:

Providing exceptional customer experience and professional peace of mind.

Interacting with panel or non-panel service providers, loss adjusters, quantity surveyors, and forensics experts.

Assisting internal and external auditors during audits.

Core values and personal development:

  • Pride in the company's mission, vision, and values.
  • Taking charge of personal development and career path.
  • FOLLOWING THE COMPANY'S CODE OF ETHICS.
  • Complying with regulations and legislation.
  • Supporting and living the organisation's amazing service culture.
  • CARRYING OUT FAIR AND REASONABLE INSTRUCTIONS WITHIN PRESCRIBED TURNAROUND TIMES.