Resort Front Desk Supervisor

1 day ago


Cape Town, Western Cape, South Africa ProDevelopment Group Full time
Responsibilities
  • Leadership: Provide guidance and support to the front office team to maintain high levels of guest satisfaction and employee morale.
  • Training and Development: Conduct training sessions for front office staff to enhance their skills and knowledge in guest service, reservation systems, and other relevant areas.
  • Scheduling: Create and manage staff schedules to ensure adequate coverage during peak times and efficient operations during slower periods.
  • Performance Evaluation: Conduct performance evaluations for front office staff and provide constructive feedback for improvement.


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