Healthcare Benefits Consultant
7 days ago
About Us:
Status Staffing is committed to providing exceptional recruitment services, connecting professionals with opportunities that match their skills and experience.
Job Summary:
We are seeking an experienced Medical Aid Advisor to join our team. This role requires strong customer service skills, knowledge of medical aid plans, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service and medical aid advice to clients
- Review medical aid plans and consult with clients
- Prepare communication to clients regarding medical aid updates and value-added options as needed
- Research medical aid options for clients and create presentations, including costs and benefits
- Research gap cover options and document summaries of information for internal and external use
- Comply with company procedures to support compliance with FAIS and FICA acts and other relevant legislation
- Facilitate client transfers
- Record advice, prepare, and submit for sign-off
Requirements:
- MATRIC certificate
- Three years' experience in the insurance industry
- RE5 Exam or business-related study/degree
- Knowledge of medical aid and gap cover
- Knowledge of regulatory requirements and compliance with FAIS and FICA legislation
- Knowledge of PPS and Momentum
- Discovery Health knowledge and experience (an advantage)
- Excellent communication skills
- Strong time management skills
- Champions client and customer focus
Work Environment:
- Monday – Friday: 08:00 – 17:00
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