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Financial Clerk

1 week ago

Sandton, South Africa Sun International Full time

Job Description

We are seeking a highly organized and detail-oriented individual to fill the position of Debt Recovery Specialist. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities

  1. Responsible for managing the creation of new customer accounts and updates to existing ones in our system.
  2. Generate invoices for concessionaires, sponsorships, rebates, staff sales, and sundry requests from units.
  3. Process travel agent invoices based on documentation received from units.
  4. Capture external invoices for travel agents as required.
  5. Process credit notes upon request from units.
  6. Clear unidentified AR receipts from the cash book.
  7. Follow up with units via KTA if necessary.
  8. Reconcile and process Advanced Payment receipts into IFS and Opera.
  9. Meet Key Performance Indicators (KPIs) for this role.
  10. Keep management updated on progress and resolve unresolved issues.
  11. Respond to and resolve pay-related queries with internal and external clients.
  12. Maintain sound working relationships with relevant departments.
  13. Provide professional service standards and solutions to clients.
  14. Stay updated on advanced payment services and facilities.

Requirements

  • Grade 12 qualification is mandatory.
  • Diploma in finance is an advantage.

Experience

At least one year of experience as a debtor's clerk is essential.

Skills and Knowledge

  • Analytical skills are crucial.
  • Problem-solving skills are essential.
  • Collecting information, listening, and asking questions.
  • Attention to detail is vital.
  • Clerical administrative functions.
  • Checking accuracy in transactions.
  • Following instructions.
  • Dealing with internal and external customers.
  • English written and verbal communication skills.
  • Numerical skills.
  • Invoicing transaction process knowledge.
  • AR receipt and collection process knowledge.
  • Proficient computer skills (MS Office, IFS AR module).
  • Telephone skills.