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Senior IT Consultant

2 months ago

Cape Town, Western Cape, South Africa Netsurit Full time
Job Title: Senior IT Consultant

We are seeking a highly skilled Senior IT Consultant to join our team at Netsurit. As a key member of our technical support team, you will be responsible for providing high-end technical support to our clients, including design and implementation of projects, infrastructure security analysis, and client documentation.

Key Responsibilities:
  • Provide proactive and reactive technical support to our client portfolio
  • Design and implement projects as per client requirements and project scope
  • Conduct infrastructure security analysis and reporting
  • Develop client documentation and policy design
  • Manage incidents, problems, and service requests, and apply change management where necessary
  • Collaborate with junior consultants and host technical workshops for the team
Requirements:
  • Minimum 3-5 years' experience in IT and networking environment
  • Formal IT qualifications, ideally Microsoft roll-based certifications
  • Strong problem-solving skills and eagerness to learn and grow within the Netsurit team
  • Minimum 1 year onsite experience, based at a client
Preferred Skills:
  • Excellent knowledge of Microsoft technologies, including Office 365, Microsoft 365, Azure, and Hyper-V/VMWare
  • Good understanding of TCP/IP networking protocols, VLANs, firewalls, managed switches, and routers
  • Knowledge of network security, malware/ransomware prevention