Operational Business Director
4 days ago
Isilumko Staffing (JHB) is seeking a seasoned Senior Operations Manager for our Pretoria branch. With an estimated annual salary of R1,200,000 - R1,500,000, this role offers a challenging and rewarding experience in operations management.
Job Overview:
This position involves overseeing daily operations, developing business strategies, and ensuring the highest level of customer satisfaction. The ideal candidate will have a degree in Business Administration or related field and at least 8 years of experience in business operations, with 3 years in a management role.
Key Responsibilities:
- Operations Management: Oversee day-to-day operations to ensure smooth functioning of the team.
- Business Development: Develop and implement business growth strategies to increase revenue.
- Customer Relations: Foster strong relationships with clients to ensure high levels of customer satisfaction.
- Performance Planning: Set and achieve performance targets to drive business success.
- Performance Monitoring: Regularly monitor and evaluate team performance to identify areas for improvement.
- Registration: Ensure all necessary registrations are completed and up-to-date.
- Information Management: Maintain accurate records and information systems.
- Risk Management: Identify and mitigate potential risks to the business.
Requirements:
- Must have a degree in Business Administration or related field.
- No less than 8 years' business operations experience, with 3 years in a management role.
- Valid driver's license.
Skills:
- Analytical skills to analyze data and make informed decisions.
- Research skills to stay up-to-date with industry trends.
- Planning skills to develop and implement business strategies.
- Organizational skills to prioritize tasks and manage time effectively.
- Customer relations skills to build strong relationships with clients.
- Project management skills to coordinate projects and meet deadlines.
- Leadership skills to motivate and guide the team.
- Problem-solving skills to identify and resolve issues.
- Strategic skills to develop and implement business plans.
- Stakeholder skills to communicate effectively with stakeholders.
- Interpersonal skills to build strong relationships with colleagues and clients.
- Communication skills to convey ideas and information effectively.
- Customer-centric skills to focus on meeting customer needs.
- Policy development and implementation skills to create and enforce policies.
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