Strategic Client Manager

4 weeks ago


Bloemfontein, Orange Free State, South Africa FirstRand Bank Limited Full time

Job Summary

We are seeking a highly skilled Business Relationship Manager to join our team at FirstRand Bank Limited. The successful candidate will be responsible for managing a portfolio of high revenue generating clients, identifying and exploiting business opportunities, and growing the portfolio through the acquisition of new clients.

Key Responsibilities

  • Manage cost to income to increase profitability and efficiencies for the business.
  • Enhance business performance and profitability.
  • Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
  • Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads, and grows active customer account base.
  • Develop and manage key stakeholder relationships that enable achievement of operational objectives.
  • Drive the achievement of customer migration by recommending solutions and improving efficiencies.
  • Set tactical goals and optimize the use of people, finances, and technologies in order to realize those goals.
  • Define a sales strategy and delivery plans in support of the strategic business objectives.
  • Assess and evaluate credit applications in accordance with the Bank's Credit Policy and within set time frames.
  • Ensure compliance to legislative and audit requirements and adherence to relevant processes.
  • Compile reports that track progress and guide business to make informed decisions.

Requirements

  • 2-3 years of experience in a Business Relationship Manager role in the Commercial Banking environment.
  • FAIS Accredited qualification (NQF level 6, 7 etc.).
  • Exposure to Credit Applications in Agric space environment.
  • RE qualification.
  • Credit Management exposure is a must.
  • Experience of dealing with high-level customer queries.
  • Not an unrehabilitated insolvent.

What We Offer

  • Opportunities to network and collaborate.
  • A challenging working environment.
  • Opportunities to innovate.

Apply Now



  • Bloemfontein, Orange Free State, South Africa University of the Free State Full time

    Job Title: Strategic Financial ManagerAs a key member of the University of the Free State's leadership team, the Strategic Financial Manager will play a pivotal role in driving institutional excellence and strategic alignment across the university. The incumbent will leverage extensive experience in strategic planning, risk management, and compliance to...


  • Bloemfontein, Orange Free State, South Africa Energy at Work Projects Full time

    Role Overview: As an Insurance Innovator - Account Executive Extraordinaire, you will be a strategic partner, a visionary, and a client advocate. This is not an average insurance gig – it's an opportunity to reshape the insurance landscape and lead our clients into a future of financial security.Key Responsibilities:Forge strong relationships with clients,...

  • Insurance Innovator

    1 month ago


    Bloemfontein, Orange Free State, South Africa Energy at Work Projects Full time

    Role OverviewWe're seeking a forward-thinking Account Executive to join our team of trailblazers. As our Insurance Innovator - Strategic Partner, you'll be a trusted advisor, providing strategic insights and innovative solutions tailored to each client.Key Responsibilities:Forge strong relationships with clients, understanding their needs, goals, and...


  • Bloemfontein, Orange Free State, South Africa University of the Free State Full time

    Job DescriptionThe University of the Free State is seeking a highly skilled and experienced Strategic Business Leader to join our team. As a key member of our institution, you will play a pivotal role in driving institutional excellence and strategic alignment across the university.Key ResponsibilitiesBusiness Unit Leadership and Coordination: Develop and...


  • Bloemfontein, Orange Free State, South Africa TalentCru Full time

    Job Title: Client Success ManagerWe are seeking a Client Success Manager to join our team at TalentCru. The ideal candidate will have a strong background in HR generalist and administration, with a minimum of 1-3 years of experience.Responsibilities:Provide day-to-day operational service delivery in line with client Service Level Agreements and Pricing...


  • Bloemfontein, Orange Free State, South Africa TalentCru Full time

    Job Title: Client Success SupervisorTalentCru is seeking a highly skilled Client Success Supervisor to join our team in the Free State. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless day-to-day operational service delivery to our clients.Key Responsibilities:Ensure compliance...


  • Bloemfontein, Orange Free State, South Africa PerformIT Personnel Full time

    At PerformIT Personnel, we are seeking an experienced Strategic Branch Manager to lead our operations in Bloemfontein. As a key member of our team, you will be responsible for directing all aspects of our branch, including distribution, customer service, human resources, administration, and sales.Key Responsibilities:Direct all operational aspects, including...


  • Bloemfontein, Orange Free State, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Strategic Content Creator to join our team. The successful candidate will be responsible for developing and executing content strategies that align with our company's overall objectives.This includes creating content for our website, blog, social media, and other digital channels. The ideal candidate should have:A degree...


  • Bloemfontein, Orange Free State, South Africa Dynexity Full time

    Join Dynexity as a Strategic Business Growth SpecialistWe are seeking an experienced and skilled Business Growth Specialist to join our team.As a Business Growth Specialist, you will be responsible for building and maintaining relationships with Financial Advisors and Brokers, presenting new market strategies and insights to our partners, and driving...


  • Bloemfontein, Orange Free State, South Africa Hire Resolve Full time

    Business Development Manager OpportunityHire Resolve is seeking an experienced Business Development Manager to drive business growth and establish long-lasting relationships with clients in Bloemfontein. Key responsibilities include:Market Analysis and Sales StrategyConduct comprehensive market analysis to identify opportunities within the region, focusing...


  • Bloemfontein, Orange Free State, South Africa MMI Holdings Ltd Full time

    Job Title: Client Service ConsultantDescriptionAs a Client Service Consultant, you will provide comprehensive service to clients, processing administrative tasks according to agreed standards and turnaround times. This role is responsible for improving client retention and repeat business opportunities.Key ResponsibilitiesClient Information Management:...


  • Bloemfontein, Orange Free State, South Africa beBee Professionals Full time

    Job Title: Client Success AdvocateJob Summary: We are seeking a highly skilled Client Success Advocate to provide exceptional customer service to our clients at beBee Professionals. The ideal candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.Key Responsibilities:Respond to customer...


  • Bloemfontein, Orange Free State, South Africa Black Pen Recruitment Full time

    **About the Role:**We are seeking a highly skilled Greek language representative to join our team and provide exceptional client experience for an international airline brand.The successful candidate will be responsible for handling various work streams, including assisting passengers with travel-related queries, working on airline reservations systems, and...


  • Bloemfontein, Orange Free State, South Africa Energy at Work Projects Full time

    Energy at Work ProjectsWe are seeking a seasoned professional to join our team as a Senior Insurance Innovation Manager.About the RoleThis is an exceptional opportunity for a strategic thinker with a passion for innovation and insurance industry trends. As a key member of our team, you will be responsible for forging strong relationships with clients,...


  • Bloemfontein, Orange Free State, South Africa MMI Holdings Ltd Full time

    Job Title: Client Service Consultant BloemfonteinMetropolitan is a leading financial services brand in South Africa, with a 116-year legacy of serving communities through affordable financial solutions.Role Purpose:As a Client Service Consultant, you will render a comprehensive service to clients, processing administrative tasks according to agreed standards...


  • Bloemfontein, Orange Free State, South Africa TalentCru Full time

    About TalentCruTalentCru is a global workplace solutions company that offers a wide range of diverse talent management solutions.Job SummaryWe are seeking a customer-oriented Client Success Supervisor in the Free State. The ideal candidate will provide day-to-day operational service delivery in line with client Service Level Agreements and Pricing...


  • Bloemfontein, Orange Free State, South Africa TalentCru Full time

    A solutions-focused Client Success Supervisor is required by TalentCru, a leading workplace solutions company, to provide day-to-day operational service delivery in line with client Service Level Agreements and Pricing Schedules.Key Responsibilities:Ensure compliance with all regulatory and legislative requirements, SOP's and corporate governance.Coordinate...


  • Bloemfontein, Orange Free State, South Africa Perfect Placement Recruitment Full time

    Job Title: Non-Life Short Term AdvisorOur client is a comprehensive financial services provider offering tailored solutions to meet diverse client needs. We seek a skilled Non-Life Short Term Advisor to join their team.Key Responsibilities:Provide risk management and short-term insurance advice to selected clients.Grow the insurance portfolio by prospecting...


  • Bloemfontein, Orange Free State, South Africa HR Genie Full time

    At HR Genie, we are seeking a skilled Sales Territory Manager to oversee sales operations across a designated territory. This role involves developing and implementing strategic sales plans to achieve and exceed sales targets within the assigned territory. The ideal candidate will have a strong background in B2B sales, particularly within the manufacturing...


  • Bloemfontein, Orange Free State, South Africa Origin Financial Group Full time

    This is an exciting opportunity to join a leading Independent Financial Advisor (IFA) in the South African market.Origin Financial Group, a national footprinted company, offers customised solutions and advice tailored to the financial life cycle of each client. Our team works with partners and service providers within the financial services industry to...