Strategic Client Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Business Relationship Manager to join our team at FirstRand Bank Limited. The successful candidate will be responsible for managing a portfolio of high revenue generating clients, identifying and exploiting business opportunities, and growing the portfolio through the acquisition of new clients.
Key Responsibilities
- Manage cost to income to increase profitability and efficiencies for the business.
- Enhance business performance and profitability.
- Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
- Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads, and grows active customer account base.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Drive the achievement of customer migration by recommending solutions and improving efficiencies.
- Set tactical goals and optimize the use of people, finances, and technologies in order to realize those goals.
- Define a sales strategy and delivery plans in support of the strategic business objectives.
- Assess and evaluate credit applications in accordance with the Bank's Credit Policy and within set time frames.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Compile reports that track progress and guide business to make informed decisions.
Requirements
- 2-3 years of experience in a Business Relationship Manager role in the Commercial Banking environment.
- FAIS Accredited qualification (NQF level 6, 7 etc.).
- Exposure to Credit Applications in Agric space environment.
- RE qualification.
- Credit Management exposure is a must.
- Experience of dealing with high-level customer queries.
- Not an unrehabilitated insolvent.
What We Offer
- Opportunities to network and collaborate.
- A challenging working environment.
- Opportunities to innovate.
Apply Now
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