Stratogo Site Operations Manager

7 days ago


Durban, KwaZulu-Natal, South Africa Stratogo Full time

Job Title: Stratogo Site Operations Manager

Estimated Salary: R 150,000 - R 200,000 per annum

About the Role:

We are seeking an experienced Site Operations Manager to join our team at Stratogo. As a key member of our operations team, you will be responsible for managing daily site operations, ensuring compliance with statutory and legislative requirements, and maintaining strong relationships with clients and associates.

Main Responsibilities:

  • Client Service: Deliver exceptional client service by meeting or exceeding Service Level Agreements (SLAs).
  • Associate Service: Recruit and manage a team of associates to meet client requirements, ensuring they possess the necessary skills and competencies.
  • Compliance: Ensure adherence to statutory and legislative requirements, including Health & Safety, Benefits, and Bargaining Councils/LRA.
  • Record Keeping: Maintain accurate and up-to-date records, including invoices and associate files.
  • Attendance Monitoring: Monitor and record daily attendance and absenteeism, ensuring prompt action is taken when required.

Key Performance Indicators (KPIs):

  • Effective associate recruitment and increase in head count.
  • Build and maintain strong client relationships.
  • Manage and report on associate performance.
  • Maintain cost-to-serve margins.
  • Ensure accurate payroll administration documentation.

Required Competency:

  • Professional manner and positive attitude.
  • Excellent communication skills at all levels.
  • Knowledge of Stratogo's recruitment and internal administration processes.
  • Attention to detail and accuracy.
  • Self-motivation and high energy levels.
  • Ability to work under pressure and meet deadlines.


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