Legal Team Support Professional

1 day ago


Midrand, Gauteng, South Africa Water Tower Group Full time

As a Legal Team Support Professional with Water Tower Group, you will play a vital role in supporting our legal team by handling client communication and assisting with case management. This is an exciting opportunity to work with a dynamic team and make a meaningful contribution to our organization.

Key Responsibilities:
  • Manage incoming calls, emails, and client inquiries in a professional and timely manner, using your knowledge of case management software to streamline processes.
  • Schedule appointments, meetings, and consultations with clients and internal stakeholders, ensuring smooth coordination and effective communication.
  • Assist with client intake and gather necessary case details, using your understanding of company policies and procedures to ensure accuracy and efficiency.
  • Maintain and update case files and client records accurately and efficiently, ensuring compliance with regulatory requirements.
  • Track important deadlines, court dates, and follow-ups, providing timely reminders and notifications to stakeholders.
  • Provide general administrative support to the legal team, including document preparation, filing, and data entry.
  • Ensure confidentiality and professionalism in all communications, maintaining a high level of discretion and integrity.
Required Skills:
  • Experience in a receptionist, legal assistant, or client-facing role, with a proven track record of delivering exceptional client experiences.
  • Excellent verbal and written communication skills, with the ability to articulate complex information clearly and concisely.
  • Proficiency in Microsoft Office and case management software, with the ability to learn new systems quickly.
  • Strong organizational skills, with the ability to prioritize tasks effectively and manage multiple projects simultaneously.
  • Professional demeanor and excellent customer service skills, with a focus on delivering exceptional client outcomes.


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