Retail Senior Supervisor

2 weeks ago


Cape Town, Western Cape, South Africa SHE Recruits Full time

We are seeking a highly skilled Sales and Customer Experience Manager to join our SHE Recruits team. The ideal candidate will have a strong background in retail management, with a proven track record of delivering exceptional customer service and driving sales growth.

Key Responsibilities:
  • Customer Experience: Deliver outstanding customer service, ensuring every customer feels valued, informed, and empowered.
  • Sales Growth: Assist in achieving and exceeding sales targets through effective staff coaching, store presentation, and operational efficiency.
  • Team Support: Motivate and support team members to reach their potential, handle performance feedback, and contribute to a positive work environment.
  • Store Operations: Assist in managing stock levels, visual merchandising, inventory audits, and back-office operations.
  • Brand Ambassador: Embody our brand values and mission, creating an authentic and inspirational shopping experience.
  • Problem-Solving: Address customer inquiries and complaints professionally and efficiently, escalating issues when necessary.

Requirements: Strong leadership skills, excellent communication skills, and a genuine interest in fitness and active lifestyles are highly desirable.



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