Professional Accounting Systems Trainer and Consultant
1 month ago
Company Overview
The market leader in property management software is seeking an experienced Training Consultant to join their fast-growing team.
Location and Salary
Somerset West, South Africa | Permanent | In-Office | R18 - R23K per annum.
Job Description
The key responsibilities of this role include:
- Creating and managing comprehensive training plans with customers
- Reporting on training progress of all customers undergoing training
- Working directly with clients to effectively coordinate each training project
- Communicating process successes and failures to internal and external stakeholders
- Identifying potential areas of improvement and implementing actions to ensure the training program runs smoothly
- Providing system training to customers
- Offering customer support, resolving queries, recommending solutions, and guiding users through system features and functionalities
- Assisting with preparing data and uploading it onto the system for new customers
Required Skills and Qualifications
To be successful in this role, candidates should possess:
- Excellent communication and interpersonal skills, enabling them to work effectively with diverse individuals and teams
- Financial proficiency, including explaining financial processes to non-financial individuals and responding to questions from both groups
- Strong organizational skills, ensuring that multiple teams and individuals remain on track with the training plan and achieve training goals
- Professionalism, representing the company during training sessions
Qualifications and Experience
Candidates should hold a Bachelor's Degree in Accounting or have at least 3 years of bookkeeping experience. Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, and Excel) is essential. Previous training or consulting experience, as well as customer service/support experience, will be advantageous.
Why RareCruit?
RareCruit (Pty) Ltd offers a dynamic work environment, opportunities for growth and development, and a competitive salary package.
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