Automotive Warranty Claims Specialist

2 days ago


Johannesburg, Gauteng, South Africa First Degree Recruitment Full time

We are seeking an experienced Automotive Warranty Claims Specialist to join our team at First Degree Recruitment in Johannesburg.

Job Overview

The successful candidate will be responsible for handling all warranty-related administrative tasks efficiently and accurately.

Key Responsibilities:

  • Process warranty claims and ensure that all required documentation is submitted correctly.
  • Liaise with manufacturers, suppliers, and service departments to resolve warranty-related issues.
  • Maintain accurate records of all warranty claims and related customer information.
  • Monitor warranty claim progress and follow up to ensure timely resolutions.
  • Review and validate warranty claims, ensuring compliance with company policies and manufacturer guidelines.
  • Assist with any warranty-related inquiries from customers or internal staff.
  • Ensure warranty claim payments are processed promptly and accurately.
  • Provide regular reports on warranty claims and related matters to management.

Requirements:

  • Previous experience as a Warranty Clerk in the automotive industry is essential.
  • Strong administrative and organizational skills with high attention to detail.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Knowledge of automotive warranty processes and systems is beneficial.
  • Computer literacy with experience in relevant software systems.
  • Grade 12 qualification is required.

Compensation and Benefits:

  • A competitive salary range of approximately R200,000 - R250,000 per annum, depending on experience.
  • Additional benefits include company-sponsored training and development opportunities.


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