Fiber Internet Outreach Specialist

6 days ago


Cape Town, Western Cape, South Africa KTOB Solutions Full time
Lead Generation Specialist

The Lead Generation Specialist plays a pivotal role in driving business growth by identifying and engaging potential customers in designated communities to generate interest in our fiber internet services. This position involves direct, face-to-face interaction with residents through door-to-door outreach, requiring strong communication skills and a customer-centric approach.

Key Responsibilities
  • Door-to-Door Outreach: Engage with residents in assigned communities to introduce and generate interest in our fiber internet services, clearly communicating the benefits and features.
  • Targeted Coverage: Follow designated routes to maximize community outreach and identify potential customers.
  • Customer Education: Provide valuable information about the advantages of fiber internet, addressing any questions or concerns from potential customers.
  • Lead Reporting: Accurately report and document potential customer details, feedback, and market insights after each shift.
  • Flexible Working Hours: Work between 15:00 and 19:00 from Monday to Friday and between 08:00 and 12:00 on Saturdays.
  • Positive Impressions: Build positive relationships with potential customers, leaving a favorable impression of our company.
Requirements and Qualifications
  • Strong Communication and Interpersonal Skills: Effective communication and interpersonal skills are essential for success in this role.
  • Self-Motivation and Independence: The ability to work independently and be self-motivated is crucial for achieving sales targets.
  • Physical Demands: The role requires the ability to walk for extended periods and navigate designated routes.
  • Previous Sales or Customer Service Experience: Experience in sales or customer service is a plus, but not required.
  • Dependability and Punctuality: Dependable and punctual individuals are highly valued in this position.
Benefits
  • Competitive Earnings: Enjoy a competitive commission structure with strong incentives for generating high-quality leads.
  • Flexible Hours: Benefit from flexible working hours that accommodate your schedule.
  • Professional Training: Access training and development opportunities to enhance your skills and career growth.
  • Community Engagement: Make a meaningful impact by connecting residents with high-speed fiber internet services.
  • Supportive Environment: Work within a supportive team under the guidance of experienced Team Leaders and Project Coordinators.
  • Career Advancement: Explore opportunities for career growth within the company and personal development.


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