Dutch Speaking Customer Service Representative

5 days ago


Cape Town, Western Cape, South Africa Black Pen Recruitment Full time
Customer Service and Sales Representative Opportunity

We are seeking a highly skilled and multilingual Customer Service and Sales Representative to join our team at Black Pen Recruitment. As a key member of our client's international award-winning multilingual contact centre, you will be responsible for providing exceptional customer service and support to clients across multiple verticals.

Key Responsibilities:

  • Assist passengers with pre- and post-flight travel-related queries in Dutch and English languages
  • Work on airline reservations systems and handle voice calls in English and Dutch, including written correspondence
  • Interact daily with international passengers, responding to queries and compliments
  • Meet specific key performance indicators and client service levels
  • Work in a demanding and time-sensitive call centre environment

Requirements:

  • Native level fluency in Dutch language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost
  • UPS Solution required during load shedding
  • Fully paid product and systems training provided
  • Training: 4 weeks (Fully Paid)
  • Probation period: 4 months

What We Offer:

  • Fully paid product and systems training
  • 4 weeks of fully paid training
  • Opportunity to work with a prestigious airline brand
  • Chance to develop your skills in a demanding and time-sensitive call centre environment

Location: Cape Town, South Africa

Workplace: Fully Remote



  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Dutch-speaking Customer ServiceBecome a part of our dynamic team at ABC Worldwide and take on the exciting challenge of providing exceptional customer service to our clients.Job SummaryWe are seeking a highly skilled and multilingual customer service representative to join our team. As a Dutch-speaking customer service representative, you will be...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Dutch Speaking Customer Service And Sales RepresentativeJob Type: Full time/PermanentLocation: Cape Town, South AfricaWorkplace: Fully RemoteJob Description:We are seeking a highly skilled and multilingual customer service representative to join our team. As a Dutch speaking customer service and sales representative, you will be responsible for...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Dutch-speaking Customer ServiceBecome a part of our dynamic team at ABC Worldwide and take on the exciting challenge of providing exceptional customer service to our clients.Job SummaryWe are seeking a highly skilled and multilingual customer service representative to join our team. As a Dutch-speaking customer service agent, you will be...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Dutch-speaking Customer ServiceAt ABC Worldwide, we are seeking a highly skilled and multilingual Customer Service Representative to join our team. As a Dutch-speaking Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving customer complaints in a...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Dutch Speaking Customer Service and Sales RepresentativeOur client is a leading provider of inbound multichannel customer support services across various industries. They operate from strategically located centres in Fiji, South Africa, and Peru, and also have a work-from-home team in Namibia. As an international award-winning multilingual contact...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    {"Job Title": "Dutch Speaking Customer Service Consultant", "Job Type": "Full-time", "Location": "Cape Town", "Workplace": "On-site", "Working Hours": "08h00am - 08h00pm", "Days": "Monday to Saturday", "Salary": "R24,000 CTC per month", "Requirements": ["Fluency in Dutch (written and spoken)", "Previous experience in customer service or call center role",...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Customer Service Agent Opportunity at ABC WorldwideA leading international company, ABC Worldwide, is seeking a highly skilled Customer Service Agent to join their team. As a Dutch speaking representative, you will be responsible for providing exceptional service to clients across the globe.Key Responsibilities:Respond to customer inquiries and resolve...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    Duties:Respond professionally to a range of customer inquiries via Live Chat, Email, and Phone in a Dutch-speaking environment.Dutch Requirements:Must be able to speak, read, and write in Dutch.Location:Table view, CT (Hybrid)Benefits:R30 000 shift allowance, Discovery Medical aid, and Discretionary Bonus. Laptop, Screen, and inverter will be provided.


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    Duties:Respond professionally to a range of customer inquiries in Dutch via Live Chat, Email, and Phone.Meet the requirement of speaking, reading, and writing in Dutch.Work in a hybrid environment with a table view and CT setup.Requirements:Fluency in Dutch language.Excellent communication and customer service skills.Ability to work in a team...


  • Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    Customer Service Agent - Dutch SpeakerWe are seeking a highly skilled and customer-focused Dutch-speaking Customer Service Agent to join our team at SA Commercial (Pty) Ltd.Key Responsibilities:Provide exceptional customer service via incoming calls and respond to email queries in a timely and professional manner.Manage reservations, special requests, and...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    {"Job Title": "Dutch Speaking Customer Service Consultant", "Job Type": "Full-time", "Location": "Cape Town", "Workplace": "On-site", "Working Hours": "08h00am - 08h00pm", "Days": "Monday to Saturday", "Salary": "R24,000 CTC per month", "Requirements": ["Fluency in Dutch (both written and spoken)", "Previous experience in a customer service or call center...


  • Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    Customer Service Agent - Dutch SpeakingWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent - Dutch Speaking. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via phone and email.Key Responsibilities:Respond to customer...


  • Cape Town, Western Cape, South Africa Initiate International Full time

    **About the Role**We are seeking a highly skilled and experienced Dutch-speaking Customer Account Advisor to join our team at Initiate International. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our clients, ensuring they receive exceptional service and support.Key...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    ABC Worldwide is seeking a highly skilled Dutch-speaking Customer Service Agent to join their team. As a key member of our international customer support division, you will be responsible for providing exceptional service to our clients across the globe.Key Responsibilities:Respond to customer inquiries in Dutch and EnglishProvide solutions to customer...


  • Cape Town, Western Cape, South Africa Initiate International Full time

    Customer Account Advisor - Dutch SpeakingWe are seeking a highly skilled and enthusiastic Customer Account Advisor to join our team at Initiate International. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring they receive exceptional service and support.Key...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Customer Service and Sales Representative OpportunityWe are seeking a highly skilled and multilingual Customer Service and Sales Representative to join our team. As a representative of a prestigious airline brand, you will be responsible for providing exceptional customer service and support to passengers in Dutch and English languages.Key...


  • Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job Title: Dutch Customer Service Representative WFHSurgo PTY Ltd is seeking a highly skilled and motivated Dutch Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that all customer interactions...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"Job Title": "Dutch-speaking Customer Service Representative", "Job Description": "At ABC Worldwide, we are seeking a highly skilled and customer-focused Dutch-speaking Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service to clients in Dutch and English, resolving inquiries and complaints in a timely and...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    About the RoleWe are seeking a highly skilled and fluent Dutch language customer service representative to join our team. As a customer experience specialist, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide top-notch...


  • Cape Town, Western Cape, South Africa MindMatch Consulting Full time

    {"title": "Customer Service Representative", "description": "We are seeking a highly skilled Customer Service Representative to join our team at MindMatch Consulting. As a Customer Service Representative, you will be responsible for managing a portfolio of existing clients and accounts, providing first-class customer service, and working closely with...