Senior Field Service Consultant

3 weeks ago


Durban, KwaZulu-Natal, South Africa iSON Xperiences Full time
About iSON Xperiences

iSON Xperiences is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and exceeding our clients' expectations.

Job Description:Samsung Field Service Consultant
  • We are seeking an experienced Field Service Consultant to join our team, focusing on improving service levels and customer satisfaction for Samsung products.
Key Responsibilities:
  • Develop and implement process improvements in accordance with GSPN standards.
  • Provide on-site training to administrators, ensuring they have the necessary skills to deliver excellent service.
  • Collaborate with the SSA support department to reduce their workload through efficient warranty billing and error clearing processes.
  • Support the development and rollout of SSA Standard Operating Procedures (SOP) to enhance service levels and customer experience.
Requirements:
  • Minimum 5 years of training facilitation experience.
  • 2-5 years of experience with Samsung products, processes, and services.
  • Detailed understanding of SSA SOPs.
  • Expertise in warranty billing processes.
Salary Range:

The estimated salary for this role is between $80,000 and $120,000 per annum, depending on qualifications and location.

Benefits:
  • Prominent professional growth opportunities.
  • A diverse and dynamic work environment.
  • Competitive compensation packages.


  • Durban, KwaZulu-Natal, South Africa iSON Xperiences Full time

    Job Title: SAMSUNG Field Service Consultant'sWe are seeking a highly skilled and experienced SAMSUNG Field Service Consultant to join our team at iSON Xperiences. The ideal candidate will have a strong background in training and upskilling administrators, owners, and managers within service centers.Key Responsibilities:Provide on-site training for...


  • Durban, KwaZulu-Natal, South Africa iSON Xperiences Full time

    As a SAMSUNG Field Service Consultant's Advocate, you will work closely with our accredited partner's administrators to enhance their skills and knowledge. Your primary goal will be to ensure process alignment to GSPN, reducing SSA's support department's burden and enabling current RSM's to focus on Dealer Engagement and process enhancements.In this role,...


  • Durban North, KwaZulu-Natal, South Africa Prairieland Service Coordination, Inc. Full time

    About the RolePrairieland Service Coordination Inc. is seeking a highly skilled Senior Disability Service Coordinator to serve Effingham, Coles and Shelby Counties. The ideal candidate will have a bachelor's degree in human services and one year of cumulative experience providing direct service to individuals with developmental disabilities.Key...


  • Durban, KwaZulu-Natal, South Africa Service Solutions Full time

    Job DescriptionA successful Retail Sales Consultant at Service Solutions will be responsible for promoting premium brands at our busy Pavilion Branch. To excel in this role, you should possess Grade 12, retail experience at a premium brand, and excellent customer service skills.ResponsibilitiesRepresenting international FMCG retailers in retail salesEmployed...


  • Durban, KwaZulu-Natal, South Africa SGS Full time

    Job Title: Senior Field Operations SpecialistWe are seeking an experienced and skilled Senior Field Operations Specialist to join our team at SGS. This is a rewarding opportunity for the right candidate to make a meaningful contribution to our company's success.


  • Durban, KwaZulu-Natal, South Africa Tumaini Consulting Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Building Services Engineer to join our team at Tumaini Consulting. The successful candidate will be responsible for leading major projects in the building services sector, designing and implementing mechanical systems that drive efficiency and performance.


  • Durban, KwaZulu-Natal, South Africa Hire Resolve Full time

    Job Title: Senior Business Strategy ConsultantHire Resolve is seeking an experienced Senior Business Strategy Consultant to join our team.Estimated Salary:R 1,200,000 - R 1,500,000 per annumAbout the Role:We are looking for a highly skilled Business Analyst with a strong background in market research and analysis, business process improvement, and strategic...

  • Senior Tax Consultant

    4 weeks ago


    Durban, KwaZulu-Natal, South Africa The Recruitment Council Full time

    Job OverviewThe Recruitment Council is seeking a highly skilled Senior Tax Consultant to join our team. In this role, you will be responsible for ensuring the accurate completion of Income Tax Returns as required by the South African Income Tax system.Key Responsibilities:Manage tax reporting and compliance process for clientsProcess, track, and pay invoices...


  • Durban, KwaZulu-Natal, South Africa Service Solutions Full time

    We are a well-established vehicle and fleet tracking company operating nationally, seeking an experienced Senior Fleet Sales Professional to join our expanding team in KwaZulu-Natal.This is a full-time, permanent position that requires the ideal candidate to have at least 2 years of external sales experience, preferably within the service industry.The role...


  • Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full time

    At Armstrong Appointments, we are seeking a highly skilled Financial Services Specialist to join our team.Job DescriptionWe are looking for a seasoned professional with expertise in financial management and tax consulting to lead our clients' accounting and tax functions.The ideal candidate will possess:Advanced knowledge of accounting principles and...


  • Durban, KwaZulu-Natal, South Africa EQ-FIN Full time

    Job Overview: As a Financial Services Consultant at EQ-FIN, you will have the opportunity to work as a financial planner, providing face-to-face advice and creating personalized financial plans for clients. Your role will involve building long-term relationships with clients and maintaining confidentiality of client data.


  • Durban, KwaZulu-Natal, South Africa Gap Consulting Full time

    At Gap Consulting, we are seeking an exceptional individual to fill the role of Senior Service Operations Director. This critical position requires a seasoned professional with extensive experience in dealership service management.Key ResponsibilitiesDevelop and implement effective policies and procedures to optimize service operations.Lead high-pressure...


  • Durban, KwaZulu-Natal, South Africa Professional Resources Partners Pty Ltd Full time

    **Job Title:** Field Service CNC TechnicianAt Professional Resources Partners Pty Ltd, we are seeking a highly skilled Field Service CNC Technician to join our team. As a Field Service CNC Technician, you will be responsible for providing technical support and repair services for our clients' CNC, LASER, and ROBOT machines.Responsibilities:Field Service...


  • Durban, KwaZulu-Natal, South Africa Nedbank Full time

    Job OverviewNedbank is a leading financial services group in South Africa, and we are currently seeking an experienced Senior Application Development Consultant to join our team.Job SummaryThe successful candidate will be responsible for developing high-level end-to-end designs and Macro designs in the context of high-level solution architecture to realise...


  • Durban, KwaZulu-Natal, South Africa IOCO Full time

    Job Title: Technical Services IT Service Management SpecialistWe are seeking a skilled Technical Services IT Service Management Specialist to join our ITSM consulting team. The ideal candidate will have in-depth knowledge of CA Service Management (CA SM) and strong consulting, technical, and problem-solving skills.Key Responsibilities:Provide expert guidance...


  • Durban, KwaZulu-Natal, South Africa PPS Full time

    Job Title: Senior Financial Services CoordinatorWe are seeking a highly skilled and experienced Senior Financial Services Coordinator to join our team at PPS. This role offers a challenging and rewarding opportunity for an individual to utilize their knowledge and expertise in financial services to drive business growth.We estimate that the salary for this...


  • Durban North, KwaZulu-Natal, South Africa Prairieland Service Coordination, Inc. Full time

    Prairieland Service Coordination, Inc.We are seeking an experienced Service Coordinator to join our team in Decatur, IL. This role is responsible for providing services to individuals with developmental disabilities in Effingham, Coles, and Shelby counties.Job Description:As a Service Coordinator, you will be responsible for assessing individual needs and...


  • Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time

    About the RoleHollywoodbets is seeking a highly skilled Sr. Business Intelligence Consultant to join our Purple Team. As a key member of our team, you will be responsible for developing and implementing business intelligence solutions that drive strategic decision-making across the organization. Key ResponsibilitiesProvide strategic analysis services to the...


  • Durban, KwaZulu-Natal, South Africa Sanlam Full time

    Sanlam Developing Markets (SDM) is a leading financial services provider in South Africa, catering to the entry-level and emerging middle market. Our mission is to understand the unique needs of our clients and offer a range of simple and affordable financial solutions.We are seeking an experienced Sales Professional to join our team in Durban. As a Senior...


  • Durban, KwaZulu-Natal, South Africa ERM Full time

    ERM, a global leader in sustainability, is seeking an experienced Environmental & Social Impact Assessment Managing Technical Consultant to join our Capital Project Delivery Team in South Africa. This role offers a unique opportunity to work on critical capital projects across Africa for international clients.Job DescriptionWe are looking for a passionate...