Hospitality Operations Coordinator

7 days ago


Greater Kruger, South Africa Wild Dreams Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Hospitality Operations Coordinator to join our team at Wild Dreams Hospitality.

About the Role

This is an exciting opportunity for a professional with excellent guest relations skills, hospitality experience, and a strong understanding of lodge operations to contribute to the success of our business.

Key Responsibilities
  • Coordinate and manage daily lodge operations, ensuring seamless delivery of high-quality services to guests.
  • Maintain excellent relationships with guests, colleagues, and external partners, promoting a positive and welcoming environment.
  • Develop and implement effective strategies to improve guest satisfaction, loyalty, and retention.
  • Collaborate with the management team to set and achieve operational goals, objectives, and key performance indicators.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements and Qualifications
  • A minimum of [Estimated Salary: $50,000 - $70,000] per annum, depending on experience and qualifications.
  • Previous experience in hospitality or a related field, preferably in a lodge or resort setting.
  • Hospitality or F&B qualification is advantageous.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficient in MS Word, Excel, and other relevant software applications.
What We Offer
  • Competitive salary package, including medical aid contribution.
  • Meals included when on duty.


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