Hospitality Operations Coordinator
7 days ago
We are seeking a highly skilled and experienced Hospitality Operations Coordinator to join our team at Wild Dreams Hospitality.
About the RoleThis is an exciting opportunity for a professional with excellent guest relations skills, hospitality experience, and a strong understanding of lodge operations to contribute to the success of our business.
Key Responsibilities- Coordinate and manage daily lodge operations, ensuring seamless delivery of high-quality services to guests.
- Maintain excellent relationships with guests, colleagues, and external partners, promoting a positive and welcoming environment.
- Develop and implement effective strategies to improve guest satisfaction, loyalty, and retention.
- Collaborate with the management team to set and achieve operational goals, objectives, and key performance indicators.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- A minimum of [Estimated Salary: $50,000 - $70,000] per annum, depending on experience and qualifications.
- Previous experience in hospitality or a related field, preferably in a lodge or resort setting.
- Hospitality or F&B qualification is advantageous.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Proficient in MS Word, Excel, and other relevant software applications.
- Competitive salary package, including medical aid contribution.
- Meals included when on duty.
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