Order Management Specialist

2 days ago


Johannesburg, Gauteng, South Africa Sappi Full time
Job Description

The successful candidate will be responsible for providing first-line customer support and coordinating the distribution and delivery of customer orders. This role requires excellent communication skills, attention to detail, and the ability to work effectively under pressure.

Key Accountabilities
  1. Action bookings, confirmations, amendments, and cancellations of sales orders on SAP with precision and speed.
  2. Maintain accurate records of customer interactions and order progress.
  3. Liaise with internal stakeholders, including manufacturing planning and logistics teams, to ensure seamless order fulfillment.
  4. Utilize the Salesforce system to manage customer profiles and enhance communication.
  5. Effectively coordinate the distribution and delivery of customer orders through the Track and Trace system.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.


  • Johannesburg, Gauteng, South Africa TRADERS HARDWARE Full time

    Job Overview:The Order Fulfillment Specialist is a key role at TRADERS HARDWARE, responsible for ensuring the efficient processing of customer orders in a retail wholesale hardware environment. This involves managing order preparation, tracking, and fulfillment processes while collaborating with warehouse, sales, and logistics teams to meet customer...


  • Johannesburg, Gauteng, South Africa Energy at Work Full time

    About the JobWe are seeking a skilled Sales Support Administrator to join our Energy at Work team. As a key member of our Outsourced IT Solutions team, you will be responsible for managing orders and invoices, maintaining accurate records and reports, and providing exceptional customer service and support.Key Responsibilities* Managing orders and invoices to...


  • Johannesburg, Gauteng, South Africa Milton Resourcing Full time

    We are seeking an Order Management Professional to join our team at Milton Resourcing. As an Order Management Professional, you will be responsible for managing customer orders from receipt to delivery, ensuring that all orders are processed efficiently and effectively.Key ResponsibilitiesOrder Receipt: Receive and document customer orders in a timely...


  • Johannesburg, Gauteng, South Africa West Coast Personnel Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales Administrator to join our team at West Coast Personnel.Responsibilities :Coordinating with sales teams to process customer orders.Managing communication with customers and the supply chain to ensure order delivery.Resolving customer inquiries regarding order status and delivery...


  • Johannesburg, Gauteng, South Africa Talent 101 Full time

    Talent 101 is looking for an Order Management Associate to handle various order-related tasks. As an associate, you will be responsible for efficiently capturing data for reconciliations, managing GRV (Goods Received Voucher) loads for transporters when necessary, and preparing monthly reconciliation slips and documents.Main Responsibilities:Invoice...


  • Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    The Order to Cash Manager is responsible for providing operational oversight of the Order to Cash daily operations which includes, processing, compliance, problem solving relating to Customer sales, credit notes and Integrations fromAeon back end system. This includes operational oversight of the credit team as well as vetting team and Customer Accountant...


  • Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Job Description:We are seeking an experienced Order Fulfillment Manager to join our team.This role involves managing the production process, ensuring timely and efficient order fulfillment while maintaining the highest quality standards.The ideal candidate will thrive in a fast-paced environment, working collaboratively with sales administrators, suppliers,...


  • Johannesburg, Gauteng, South Africa Genpact Full time

    About the JobWe are seeking an experienced Order to Cash Business Associate to join our team. In this role, you will be responsible for managing all activities related to the Order to Cash domain.Key ResponsibilitiesContact customers proactively to collect or resolve aged receivables.Resolve customer inquiries promptly and accurately.Review and assess...


  • Johannesburg, Gauteng, South Africa Stafflink Recruitment Solutions Full time

    Job Purpose: The Order Processing Manager is responsible for overseeing the end-to-end order management process, ensuring accurate and timely processing of internal sales and electronic sales (EDI) transactions. This role requires a high level of attention to detail, process optimization, and collaboration with cross-functional teams, including sales,...


  • Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full time

    Sales Specialist JobOur company, a South African marketing and social buying platform, has been curating high-quality deals and experiences since 2011. We work with hand-picked businesses to offer our customers something special while our merchants get access to our database and various initiatives. Our goal is to build trust with our customers and partners...


  • Johannesburg, Gauteng, South Africa Talent Evolution Full time

    To effectively handle service orders from customers to ensure that the delivery of services is completed on time within SLA and creates a positive customer experience. To be responsible for providing sales administrative and customer support, overseeing, and managing order workflows, and resolving order queries, complaints, and escalations as per SLA....


  • Johannesburg, Gauteng, South Africa Genpact Full time

    About the RoleWe are seeking a highly skilled Senior Order Management Professional to join our team. In this role, you will be responsible for managing all activities related to the Order to Cash domain.Key ResponsibilitiesContact customers proactively to collect or resolve aged receivables by regularly collecting and analyzing customer data.Resolve customer...


  • Johannesburg, Gauteng, South Africa Stafflink Recruitment Solutions Full time

    Job OverviewThe Order Processing Manager position at Stafflink Recruitment Solutions presents an exciting opportunity to oversee the end-to-end order management process, ensuring accurate and timely processing of internal sales and electronic sales (EDI) transactions.Key Responsibilities:Receipt, processing, and fulfillment of customer orders through...


  • Johannesburg, Gauteng, South Africa Stratogo Full time

    Job RoleWe are seeking an Order Fulfilment Expert to join our team at Stratogo. As an Order Fulfilment Expert, you will be responsible for ensuring that supplier orders are fulfilled on time and to the required quality standards. You will work closely with suppliers to resolve any issues that may impact order fulfillment.Main TasksManage supplier schedules...


  • Johannesburg, Gauteng, South Africa Environmental Resources Management (Erm) Full time

    Job DescriptionWe are seeking a highly skilled Risk Management Specialist to join our team at Environmental Resources Management (ERM). As a Risk Management Specialist, you will play a critical role in identifying and mitigating risks associated with regulatory compliance.Key Responsibilities:Assist management in executing applicable regulatory requirements...


  • Johannesburg, Gauteng, South Africa Place Talent Recruitment (Pty) Ltd Full time

    Job Title: Order Processing ExecutiveA leading retail company seeks an experienced Credit Controller to manage order processing and optimize customer relationships.About the RoleResponsibilities include:Processing customer receipts and releasing valid orders upon authorization.Allocating receipts, reconciling customer accounts, and issuing credit notes as...


  • Johannesburg, Gauteng, South Africa PlaceTalent Full time

    PlaceTalent is seeking an Order Fulfillment Coordinator to manage order fulfillment and customer service. The ideal candidate will have a minimum of 5 years of experience in a similar position, advanced Excel skills, and experience working with Oracle.The successful candidate will be responsible for uploading daily customer receipts into Oracle, checking...


  • Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full time

    Job Title: Sales Specialist JohannesburgOur client, a leading technology partner in South Africa, is seeking a skilled Sales Specialist to join their team in Johannesburg. As a Sales Specialist, you will play a vital role in generating revenue and ensuring prospects have a strong understanding of the value our software offers.Key Responsibilities:- Prepare...


  • Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full time

    About the RoleWe are seeking an experienced Account Growth Specialist to join our team in Johannesburg. As a key member of our sales team, you will be responsible for driving business growth and expansion through effective sales strategies and relationship building.Key ResponsibilitiesDevelop and maintain strong relationships with existing customers and...


  • Johannesburg, Gauteng, South Africa Krones AG Full time

    Krones Southern Africa is a trusted partner for local engineering services in the packaging and bottling industry within the Sub-Saharan African region.Our commitment is to providing superior after-sales support and helping our customers achieve their goals.Purpose:To provide expert order tracking services and facilitate timely feedback to...