Customer Relationship Advocate
7 days ago
Dananda Talent seeks a highly skilled Customer Relationship Advocate to join our team. This role is ideal for individuals who possess excellent communication and interpersonal skills, with a proven track record of achieving sales targets and managing multiple client accounts.
Key Responsibilities:- Client Relationship Management
- Develop and maintain strong, lasting relationships with clients.
- Act as the primary liaison between Dananda Talent and its clients.
- Ensure regular communication and provide updates on services, products, and solutions.
- Account Management
- Understand clients' business needs and provide relevant IT, PABX, and telecommunication solutions.
- Monitor account performance and proactively address any issues.
- Maintain detailed records of client interactions and preferences in CRM systems.
- Sales and Business Development
- Identify opportunities for upselling, cross-selling, and renewing contracts.
- Collaborate with the sales team to develop proposals and close new business deals.
- Achieve or exceed revenue targets and KPIs.
- Problem Solving and Support
- Address client concerns promptly, escalating to technical teams when necessary.
- Coordinate with internal departments to ensure service delivery meets client expectations.
- Provide feedback to management to improve products and services.
- Market Insight
- Stay updated on industry trends, competitor activities, and emerging technologies.
- Use insights to recommend service improvements and innovative solutions to clients.
- Education: A Bachelor's degree in Business Administration, IT, Telecommunications, or a related field.
- Experience: At least 35 years of experience in a client relationship liaison role, preferably in IT, PABX, or telecommunications.
- Skills: Strong communication and interpersonal skills, ability to understand technical concepts, proficiency in CRM tools and Microsoft Office Suite, analytical and problem-solving skills, and excellent organizational and time management abilities.
$80,000 - $110,000 per year, depending on experience and location.
-
Customer Relationship and Sales Advocate
1 month ago
Johannesburg, Gauteng, South Africa Anacin Recruitment Agency Full timeWe are seeking an experienced Internal Sales Representative to join our team at Anacin Recruitment Agency. The successful candidate will play a key role in managing customer relationships, driving sales, and achieving business objectives.The ideal candidate will have a proven track record in internal sales, customer service, or a similar role, preferably in...
-
Customer Experience Advocate
4 weeks ago
Johannesburg, Gauteng, South Africa ICT Engage Full timeAbout This RoleWe are seeking a highly skilled Customer Experience Advocate to join our team at ICT Engage. As a Technical Support Professional, you will play a crucial role in ensuring that our clients receive top-notch service and have positive interactions at every stage of their journey.Job OverviewThis is an exciting opportunity for a technical support...
-
Medical Scheme Client Advocate
1 month ago
Johannesburg, Gauteng, South Africa Palesa Mbali Group Full timePalesa Mbali Group is a leading medical scheme operator with an exciting opportunity for a highly skilled Medical Scheme Client Advocate based in Roodepoort.Job Summary:We are seeking a seasoned professional to join our team as a Medical Scheme Client Advocate. This role is responsible for delivering exceptional customer service and resolving complex queries...
-
Product Technical Advocate
1 month ago
Johannesburg, Gauteng, South Africa Anacin Recruitment Agency Full timeAbout the RoleWe are seeking a highly skilled Product Technical Advocate to join our team at Anacin Recruitment Agency. As a key member of our sales team, you will play a crucial role in ensuring customers have confidence in the correct application and usage of our products.Job DescriptionTechnical Expertise:Develop and maintain a thorough understanding of...
-
Customer Experience Leader
2 months ago
Johannesburg, Gauteng, South Africa Cisco Full timeWhat You'll DoAs a key member of the Cisco team, you will drive the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. You will be the primary point-of-contact for customers, taking end-to-end ownership of their experience. You will understand their business and...
-
Customer Experience Advocate
7 days ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeRole OverviewWe are seeking an experienced Customer Experience Specialist to join our team at Gap Consulting.
-
Social Justice Advocate
1 month ago
Johannesburg, Gauteng, South Africa Black Sash MAKING HUMAN RIGHTS REAL Full timeJob OverviewThe Black Sash MAKING HUMAN RIGHTS REAL is seeking a highly motivated and experienced Social Justice Advocate to join our team as a Community Development Specialist. This role is responsible for conducting Regional Human Rights work, promoting active civic engagement, and advocating for the rights of vulnerable communities.About UsThe Black Sash...
-
Customer Relationship Manager
2 weeks ago
Johannesburg, Gauteng, South Africa wePlace Full timeOverviewWePlace is a dynamic company seeking a skilled Customer Relationship Manager to join our team. This role requires strong interpersonal and communication skills, as well as the ability to work independently and collaboratively with others.
-
Customer Relationship Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full timeJob Title : Customer Relationship Manager Company Overview Telesure Investment Holdings is a leading provider of insurance and financial services, committed to delivering exceptional value to its customers. SalaryR420 000 per annum Job DescriptionThe Retention Consultant will play a key role in facilitating the retention of policies through...
-
Customer Relationship Executive
1 week ago
Johannesburg, Gauteng, South Africa LMP RECRUIT Full timeKey Responsibilities:The Customer Relationship Executive will be responsible for growing designated businesses by adding new lines, replacing current alternate supplier lines, and driving sales budgets in terms of volume and revenue. Key responsibilities include client engagement, sales administration, reporting, and sales growth.
-
Brand Experience Manager
4 weeks ago
Johannesburg, Gauteng, South Africa ATripleA Recruitment and Temps Full timeATripleA Recruitment and Temps is seeking a Brand Experience Manager to bridge the gap between customers and our brands. The successful candidate will have 3-5 years' experience in managing Consumer brands, particularly in the OTX Pharmaceutical sector.Key Responsibilities:Map customer journeys to identify opportunities for improvementDrive customer...
-
Customer Relationship Builder
1 week ago
Johannesburg, Gauteng, South Africa Tower Group Full timeCareer Opportunity at Tower GroupTower Group is a dynamic and innovative company that provides aluminum window and door hardware solutions in Pretoria and Gauteng. We are looking for a Customer Relationship Builder to join our team.The successful candidate will be responsible for growing the level of trade with existing customers, identifying and developing...
-
Customer Relationship Marketing Strategist
3 weeks ago
Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full timeWe are seeking a highly skilled CUSTOMER RELATIONSHIP MARKETING STRATEGIST to join our team at Telesure Investment Holdings. The successful candidate will play a key role in developing and executing effective customer relationship marketing strategies across all channels, with the goal of maximizing customer value through engagement.Key...
-
Customer Relationship Growth Specialist
1 month ago
Johannesburg, Gauteng, South Africa Progessive International Full timeProgressive International is seeking a highly motivated and skilled Customer Relationship Growth Specialist to join our team. As a key member of our sales department, you will be responsible for building strong relationships with customers and growing sales revenue.Job Description:We are looking for a professional who is passionate about delivering...
-
Customer Support and Relationship Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeJob Description:We are seeking a highly skilled Customer Support and Relationship Manager to join our team at Network Recruitment. In this role, you will be responsible for providing technical support to channel partners and customers, addressing issues impacting machine performance, uptime, and technical support capability.Key Responsibilities:Lead efforts...
-
Sales Specialist
1 week ago
Johannesburg, Gauteng, South Africa CK Africa Talent Full timeJob Title: Sales Specialist - Customer Relationship ManagerWe are seeking a skilled Sales Specialist to join our team as a Customer Relationship Manager. In this role, you will be responsible for building and maintaining strong relationships with customers, identifying sales opportunities, and driving business growth.About the Role:Support the Sales manager...
-
Customer Experience Advocate
1 month ago
Johannesburg, Gauteng, South Africa NTT Full timeJob OverviewN TT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the...
-
Customer Relationship Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Stratogo Full timeJob DescriptionAs an Administrative Service Coordinator at Stratogo, your primary responsibility will be to provide exceptional customer service and support to our clients. You will work closely with our sales team to identify opportunities for growth and development, and collaborate with other departments to ensure seamless service delivery.Key...
-
Customer Success Expert
4 weeks ago
Johannesburg, Gauteng, South Africa LexisNexis South Africa Full timeJob DescriptionLexisNexis South Africa seeks a Customer Success Specialist to ensure customer satisfaction and success in Gauteng, Johannesburg.About the RoleWe are looking for a motivated and experienced individual to join our team as a Customer Success Specialist. The ideal candidate will be responsible for guiding customers through the onboarding process,...
-
Customer Experience Ambassador
4 weeks ago
Johannesburg, Gauteng, South Africa Cotton On Group Full timeAbout UsCotton On Group is an Aussie brand with a passion for empowering people to be themselves and love what they do.Job OverviewWe're looking for a talented Sales Assistant to join our team at Cotton On Sandton City Shopping Centre in Gauteng, Johannesburg. As a Sales Assistant, you'll play a key role in creating memorable moments for our customers and...