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Customer Sales Associate

2 weeks ago

Cape Town, Western Cape, South Africa Globevest Group Full time
Job Summary:
Globevest Group is seeking a skilled Telesales Representative to join their team. As a key member of the sales department, you will be responsible for generating sales through closing deals over the phone and maintaining strong customer relationships.

About Us:
Our client is a leading South African meat wholesaler supplying meat and other food products to various sectors. They aim to find a dedicated professional who can contribute to their success.

Main Responsibilities:
The successful candidate will perform the following tasks:
  • Contact potential and existing customers to inform them about our products or services.
  • Answer questions about our offerings and provide information as required.
  • Understand customer requirements and close sales effectively.
  • Direct prospects to the field sales team when necessary.
  • Process orders accurately and ensure correct stock quantities are available.
  • Utilize our IQ program to assist clients and stay updated on new products and market trends.

Requirements:
To excel in this role, you must possess:
  • Proven experience as a telesales representative or in a similar sales/customer service position.
  • A track record of successfully meeting sales quotas, preferably in a phone-based environment.
  • The ability to read, write, speak, and understand Afrikaans and English fluently.
  • Familiarity with relevant computer programs and telephone systems.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection effectively.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.