Retail Sales Director

2 weeks ago


Cape Town, Western Cape, South Africa Capital Recruit Full time
Job Title: Retail Sales Manager

Job Summary:

We are seeking a highly motivated and experienced Retail Sales Manager to lead our luxury retail store in Constantia, South Africa. The successful candidate will be responsible for driving sales performance, building strong customer relationships, and ensuring exceptional customer service.

Key Responsibilities:
  • Sales Management:
    • Develop and implement effective sales strategies to drive revenue growth.
    • Analyze sales data to identify opportunities for improvement.
    • Coach and motivate the sales team to achieve sales targets.
  • Customer Service:
    • Provide exceptional customer service experiences that exceed customer expectations.
    • Foster a customer-centric culture within the team.
  • Team Management:
    • Recruit, hire, and train a high-performing sales team.
    • Develop and implement performance management systems.
  • Store Operations:
    • Ensure the efficient and smooth operation of the store.
    • Manage inventory levels and stock control.
  • Brand Representation:
    • Represent the brand's values and image.
    • Ensure consistent brand execution throughout the store.
Requirements:
  • Proven experience as a Retail Store Manager in a high-end luxury brand.
  • Strong sales and customer service skills.
  • Excellent leadership and team management abilities.
  • Strong communication and interpersonal skills.


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