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Customer Service Innovation Analyst

1 week ago


Johannesburg, Gauteng, South Africa Quantanite Full time

About Quantanite

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At Quantanite, we're redefining customer experience (CX) solutions and outsourcing. We help fast-growing companies and global brands transform and grow by rethinking business processes and creating the perfect mix of automation and human touch.

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We have a passionate team across four continents, working together to disrupt our industry and deliver seamless, innovative customer experiences.

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The Role: This is an exciting opportunity for recent graduates with a knack for sciences, mathematics, or any degree discipline that challenged their analytical minds. In this role, you'll use your analytical skills to evaluate current processes, recommend refinements, and help introduce new ways to serve clients better.

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You'll work closely with our innovation lab to collaborate on advanced process development. Strong communication and a customer-first mindset are essential to succeed in this dual role.