Billing Specialist
2 weeks ago
Kaelo is seeking a highly skilled and detail-oriented Billing Specialist to join our team. As a key member of our financial operations department, you will play a critical role in ensuring the accuracy and efficiency of our billing processes.
Key Responsibilities- Bill Clients: Invoicing corporate clients for services offered, ensuring accurate billing and adherence to quality assurance processes and standards.
- Assist with Commission Statements: Preparing and distributing broker commission statements.
- Follow-up on Outstanding Payments: Following up on outstanding payments in a professional manner.
- Manage Payments Received: Allocating payments received on the bank statement to the correct client accounts.
- Reconcile Membership: Reconciling billing invoices and client payment schedules.
- Reconcile Staff Lists: Reconciling monthly staff lists from corporate clients.
- Control Staff Billing: Managing the staff billing function, including activations, deactivations, billing, collections, queries, and services.
- Manage Queries: Ensuring timely and accurate resolution of billing queries.
- Generate Reports: Preparing and generating monthly reports, including corporate and broker reports.
- Credit Control and Billing Experience: Proven experience in credit control and billing.
- Reconciliation Experience: Experience in reconciliation.
- Computer Literacy: Proficiency in Microsoft Access and mathematical competence.
- Health Insurance Industry Experience: Experience in the health insurance industry.
- Additional Skills: Analytical skills, problem-solving skills, and decision-making skills.
- Accountability: Taking ownership of tasks and responsibilities.
- Action Oriented: Proactively addressing challenges and opportunities.
- Collaborative: Working effectively with colleagues and stakeholders.
- Communication Skills: Clear and concise communication.
- Problem Solving Skills: Identifying and resolving problems efficiently.
- Decision Making Skills: Making informed decisions.
- Efficient and Effective Mindset: Prioritizing tasks and managing time effectively.
- Financial Acumen: Understanding financial concepts and processes.
- Planning and Organisation: Planning and organizing tasks and projects.
- Resilient and Adaptive: Adapting to changing circumstances and priorities.
- Resourceful: Finding creative solutions to challenges.
- Significance and Values Oriented: Understanding the importance of values and ethics in the workplace.
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