Hotel Receptionist
2 days ago
AZ Business Professionals is seeking a highly skilled Front Office Attendant to join our team. This is a fantastic opportunity for individuals with experience in hotel reception and administration.
The successful candidate will be responsible for providing exceptional customer service, handling guest queries and complaints, and ensuring seamless check-in and check-out processes.
We are looking for someone with strong communication skills, the ability to multitask, and a high level of accuracy. If you have a passion for delivering outstanding service and are confident in your ability to work under pressure, we want to hear from you
Key Responsibilities:
- Answer and direct telephone calls
- Assist with guest queries and complaints
- Make reservations and process payments
- Compile invoices and perform daily reporting
- Conduct guest check-ins and check-outs
Requirements:
* 3 years of experience in a hotel reception environment
* Excellent communication and interpersonal skills
* Strong administrative skills and attention to detail
* Ability to work effectively under pressure
* Grade 12 qualification and basic computer literacy
Estimated Salary: R150,000 - R180,000 per annum
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