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Cyber Security and Surveillance Expert

1 week ago

Durban, KwaZulu-Natal, South Africa Fidelity Services Group Full time
Security Systems Position

Fidelity Services Group is recruiting a skilled Cyber Security and Surveillance Expert to join our team. As a key member of our technical staff, you will be responsible for the installation, maintenance, repair, and troubleshooting of various security systems.

Duties:
  1. Installation and Setup: Install, configure, and set up security systems including CCTV cameras, access control systems, alarm systems, and other security technologies.
  2. Maintenance and Repairs: Perform routine maintenance, troubleshooting, and repair of security systems to ensure optimal performance and functionality. Respond promptly to breakdowns and resolve issues.
  3. System Monitoring and Testing: Regularly monitor and test security systems to ensure that they are functioning properly and in compliance with safety standards.
  4. Technical Support: Provide technical support to both internal teams and clients, troubleshooting and resolving issues related to security systems. Respond to service requests promptly.
  5. System Upgrades: Assist with upgrading security systems to incorporate the latest technologies, ensuring they remain state-of-the-art and efficient.
  6. Documentation: Maintain detailed records of all installations, repairs, and maintenance performed on security equipment. Ensure accurate and up-to-date reporting of system status and service requests.
  7. Compliance: Ensure that all installations and repairs comply with industry standards, local regulations, and company policies. Stay updated on the latest safety and security regulations.
  8. Training and Support: Provide training and guidance to clients or internal staff on the proper use of security systems. Educate users on best practices and troubleshooting techniques.
  9. Emergency Response: Respond to emergencies related to security systems, including assisting with system recovery or providing on-site support during system malfunctions.
  10. Inventory Management: Assist in managing inventory for security parts and tools, ensuring that necessary supplies are available for repairs and installations.
Requirements:
  • At least 2 years of experience as a security technician or in a similar role involving the installation, maintenance, and repair of security systems.
  • In-depth knowledge of security technologies such as CCTV, access control systems, alarm systems, intercom systems, and experience with networked systems and IP cameras.
  • Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve technical issues effectively.
  • Excellent communication skills, both written and verbal. Ability to explain technical issues clearly to non-technical personnel.
  • Basic understanding of computer systems, networking, and relevant software programs used for security systems.