Retail Store Operations Manager

4 days ago


Pretoria, Gauteng, South Africa Mambo's Storage & Home Full time

Mambo's Storage & Home is seeking a highly skilled and motivated Retail Store Operations Manager to join our team in Pretoria.

Job Overview

This key role will drive sales growth, ensure operational efficiency, and deliver exceptional customer service in our Castle Gate store.

Responsibilities
  1. Leadership: Lead and develop a high-performing team of shop assistants and store staff.
  2. Sales Growth: Drive sales growth through effective promotion, training, and coaching of shop assistants.
  3. Operational Excellence: Ensure operational excellence by maintaining high standards of store appearance, visual merchandising, inventory management, and loss prevention.
  4. Customer Service: Provide exceptional customer service, responding to customer needs and resolving issues promptly.
  5. Internal and External Operations: Assist with internal and external operations, including inventory management, front-end and back-end processes.
  6. Company Policies: Uphold company policies, standards, and procedures at all times.
Requirements
  1. Leadership and Communication Skills: Excellent leadership and communication skills.
  2. Problem-Solving and Adaptability: Ability to work in a fast-paced environment with multiple priorities, strong attention to detail and problem-solving skills.
  3. Teamwork and Flexibility: Ability to work independently and as part of a team, flexibility to work varied shifts, including weekends, nights, and holidays.
What We Offer
  • Competitive Salary: A competitive salary.
  • Dynamic Work Environment: A dynamic and supportive work environment.


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