IT Infrastructure Expert
4 weeks ago
Job Description: As an IT Infrastructure Expert at HR Genie, you will play a crucial role in ensuring the seamless operation and efficiency of our IT systems and infrastructure.
About the Role: We are seeking a highly skilled Systems Administrator to join our team. The ideal candidate will have expertise in AWS and Azure tenant management, proficiency in Unix/Linux server management and Windows Server/Active Directory, and strong knowledge of Microsoft Office 365, VMware vSphere, and Mimecast administration.
Key Responsibilities:
- User Support: Provide guidance and assistance to users, resolving technical issues and enhancing system usability.
- System Maintenance: Install, configure, and maintain corporate hardware, software, and related infrastructure.
- Operational Compliance: Ensure adherence to organizational policies and identify opportunities to enhance system processes.
- Fault Diagnosis and Resolution: Diagnose and address performance issues to maintain optimal system reliability.
- System Testing: Conduct routine tests on software and applications, ensuring they meet performance requirements.
- Database Monitoring: Monitor and report issues on Linux and SQL databases, collaborating with the infrastructure team for resolutions.
- System Upgrades: Administer updates and upgrades to software versions while maintaining synchronization between QA and production environments.
- Dashboard Reporting: Build and present monthly system performance and support reports to stakeholders.
- After-Hours Support: Provide critical after-hours support for production systems, including network connections and third-party integrations.
Requirements:
- Bachelor's degree in Computer Science or related field.
- At least 5 years of experience managing Active Directory and Windows Server environments.
- At least 2 years of experience in AWS and Azure/M365 tenant management.
- VMWare and AWS certifications are advantageous.
- A+, N+, and MCSE/MCSA or equivalent IT qualifications.
- Excellent problem-solving skills, analytical mindset, and strong communication skills.
Salary: $90,000 - $110,000 per annum, depending on experience.
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