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Technology Support Specialist

2 weeks ago

Pretoria, Gauteng, South Africa Cochrane Global Full time

Cochrane Global: A Dynamic Manufacturing Organization

Job Description:

We are seeking an experienced IT Support Specialist / Manager with 5 years' experience to join our team. As a key member of our IT department, you will be responsible for managing and resolving all IT-related tasks in production areas, including equipment, computers, networks, and other technology resources.

Key Responsibilities:

  1. Manage IT Resources: Oversee the management of all IT-related tasks, including infrastructure setup, troubleshooting, and maintenance.

  2. Provide Technical Expertise: Offer technical guidance and support to colleagues and stakeholders, ensuring seamless integration with existing systems.

  3. Research and Development: Conduct research on current and potential technology resources and services to ensure we remain up-to-date and competitive.

  4. Network Development: Develop and maintain local and international networks to optimize performance and stay connected.

  5. Knowledge Base: Maintain a comprehensive knowledge base of procedures and solutions to commonly reported faults, ensuring prompt resolution.

Requirements:
  1. Grade 12
  2. Relevant BCom Degree in IT from a reputable institution
  3. 5 years relevant and proven work experience
  4. Valid Driver's License and own vehicle
  5. Excellent verbal and written communication skills
  6. Ability to work in a fast-paced and driven company environment