Property Portfolio Manager

1 day ago


Cape Town, Western Cape, South Africa Inospace Full time
Job Summary

The Property Portfolio Manager plays a pivotal role within Inospace's Property Management department, reporting directly to the Regional Portfolio Manager. This position oversees the day-to-day operations of Inospace's office, industrial, and business park properties, ensuring operational excellence, client satisfaction, and maximising property performance under the strategic guidance of the Group Portfolio Manager.

Key Responsibilities
  1. Client-Centric Operations: Foster a culture of exceptional client service, ensuring operational excellence across all properties to address client inquiries, concerns, and needs promptly and effectively.
  2. Leasing and Client Relations: Drive leasing initiatives to optimise occupancy rates and client satisfaction. Develop and maintain strong relationships with clients, understanding their unique needs and lease agreements, and implementing client feedback mechanisms to enhance client experience and retention.
  3. Community Engagement: Foster a vibrant and inclusive community within Inospace's business parks through events, networking opportunities, and collaborative initiatives. Liaise with marketing teams to promote community engagement and brand awareness, ensuring a positive and supportive environment for tenants.
  4. Financial Management: Collaborate with the Regional Portfolio Manager and financial team to develop and monitor property operating budgets, identify opportunities to enhance property incomes, and implement strategies to control costs and optimise financial performance.
  5. Team and Supplier Management: Lead and mentor a team of Community Managers where applicable, fostering a culture of excellence, client focus, and operational efficiency. Collaborate with the Portfolio Manager and manage all suppliers within your portfolio.
Requirements

Must be a South African citizen

Must be willing to work onsite at various Business Parks in a dedicated area

Previous experience in a customer-focused role in a similar environment

Must have real estate or property experience running business/commercial spaces operationally

Benefits

Basic Salary

Provident Fund and Group Risk cover (post probation)



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