Product Support Specialist
3 weeks ago
Product Support Role
We are seeking a highly skilled Mechanical Equipment Service Technician to join our team at Pronto Labour Team (Pty) Ltd. As a key member of our support team, you will be responsible for ensuring the smooth operation of our equipment and providing top-notch technical support to our customers.
Key Responsibilities:
- Technical Support: Provide expert technical support to customers, ensuring their equipment is running optimally and resolving any issues efficiently.
- Sales and Maintenance: Work closely with customers to understand their needs and provide tailored sales and maintenance solutions, ensuring their equipment is always in top condition.
- Customer Development: Identify new business opportunities and develop relationships with potential customers, expanding our customer base.
- Administrative Tasks: Manage administrative tasks, including data entry, reporting, and record-keeping, to ensure seamless operation of our support team.
- Travel and Overtime: Be willing to travel extensively, as required, and work overtime when necessary, including standby duties during stock takes.
Requirements:
- Qualifications: Diesel/Earthmoving or Forklift Mechanic Trade qualification.
- Experience: Proven experience in a similar role, with a strong understanding of heavy machinery and equipment maintenance.
- Skills: Excellent technical skills, with the ability to troubleshoot and resolve complex technical issues. Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Licenses and Certifications: Valid driver's license and a clean criminal and credit record.
Why Join Us?
At Pronto Labour Team (Pty) Ltd, we offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and skilled Mechanical Equipment Service Technician looking for a new challenge, we encourage you to apply for this exciting opportunity.
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