Sales Operations Coordinator

3 weeks ago


Cape Town, Western Cape, South Africa Recruitment Matters Full time
Job Description

Recruitment Matters is seeking a highly skilled and experienced Internal Sales Representative to join their dynamic team. As an Internal Sales Representative, you will be responsible for processing sales orders, managing claims and return of material authorization (RMA), and monitoring customer portals for new orders, claims, and stock.

Responsibilities:
  • Process sales orders efficiently, ensuring timely delivery and accurate data capture.
  • Manage claims and RMA, ensuring seamless customer experience.
  • Monitor customer portals for new orders, claims, and stock, providing proactive support.
  • Collaborate with the replenishment department to schedule order extensions and maintain stock levels.
  • Create invoices and customer-facing documents, ensuring accuracy and timeliness.
  • Communicate with buyers to prioritize orders, plan opening orders for new stores, and assist with delivery date extensions.
  • Provide exceptional customer service, addressing queries and concerns in a professional and timely manner.
  • Support the sales manager, key accounts, and other sales representatives in achieving sales targets.
Requirements:
  • High school education and diploma
  • 4+ years' experience in wholesale internal sales
  • Previous experience in a related sales position, retail or wholesale experience strongly preferred
  • Proficiency in Microsoft Office and CRM software

What We Offer:

  • Competitive salary: $60,000 - $80,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Excellent benefits package

How to Apply:

Please submit your application, including your resume and cover letter, to Recruitment Matters. We look forward to hearing from you



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