Network Infrastructure Specialist
2 weeks ago
Job Title: Network Engineer - Tier 3
Herotel is seeking a highly skilled Network Engineer - Tier 3 to join our team. This is a unique opportunity to work with a leading telecommunications company and contribute to the development of our network infrastructure.
Key Responsibilities:
- Monitor and troubleshoot all systems, escalating to relevant departments as required.
- Implement approved change plans and maintain up-to-date network related documentation.
- Assist Tier 4 Engineers during emergencies or outages and attend to technical escalations from Helpdesk Agents - Tier 2.
- Implement approved change plans and maintain up-to-date network related documentation.
- Program network equipment according to standards RFC's and maintain core functionality of VAS products and systems.
- Report monthly/weekly on network backhaul capacity and directly support VIP and offnet clients.
- Assist RF & access network with site planning and development and operate standard working hours with potential adhoc afterhours availability.
Requirements:
- 3 Years network experience with working knowledge in BGP, OSPF, MPLS, Routing, Switching and Mikrotik Hardware.
- Experience with TCP/IP, DNS, DHCP, routers, IP routing, and switches.
- Ability to work independently and under pressure, with good customer service, communication, and reporting skills.
- Good problem solving & analytic skills, time management skills, and ability to function in a team.
- Juniper knowledge is advantageous, along with MTCNA Certification, MTCRE Certification recommended, N+ and A+ advantageous.
Herotel is an equal opportunities employer and welcomes applications from Previously Disadvantaged Individual candidates. By submitting your CV, you provide your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
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