Branch Support Specialist

4 weeks ago


Westville, KwaZulu-Natal, South Africa Spinnaker Software Full time
Job Description

Role Summary

We are seeking a highly motivated and skilled Branch Support Technician to join our team at Spinnaker Software. As a key member of our support team, you will provide second-line specialist support and assistance to computer users, resolving technical problems and maintaining customer networks, software, and computer equipment.

Key Responsibilities

  • Provide technical support and assistance to customers via phone, email, or in-person
  • Resolve technical issues and troubleshoot problems on the spot
  • Maintain customer networks, software, and computer equipment
  • Work collaboratively with the team to achieve excellent customer service

Requirements

To be successful in this role, you will need:

  • At least 3 years of experience in a similar role
  • A+ and N+ certifications
  • Excellent problem-solving and communication skills
  • A can-do attitude and a willingness to learn

What We Offer

As a Branch Support Technician at Spinnaker Software, you will have the opportunity to work with a wide variety of hardware and software, and will be exposed to plenty of growth opportunities within the company. We offer a competitive salary and benefits package, as well as a supportive and collaborative work environment.

Selection Process

A criminal check will be conducted as part of our recruitment process. We are an equal opportunities employer and welcome applications from all qualified candidates.



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