Branch Support Specialist
4 weeks ago
Role Summary
We are seeking a highly motivated and skilled Branch Support Technician to join our team at Spinnaker Software. As a key member of our support team, you will provide second-line specialist support and assistance to computer users, resolving technical problems and maintaining customer networks, software, and computer equipment.
Key Responsibilities
- Provide technical support and assistance to customers via phone, email, or in-person
- Resolve technical issues and troubleshoot problems on the spot
- Maintain customer networks, software, and computer equipment
- Work collaboratively with the team to achieve excellent customer service
Requirements
To be successful in this role, you will need:
- At least 3 years of experience in a similar role
- A+ and N+ certifications
- Excellent problem-solving and communication skills
- A can-do attitude and a willingness to learn
What We Offer
As a Branch Support Technician at Spinnaker Software, you will have the opportunity to work with a wide variety of hardware and software, and will be exposed to plenty of growth opportunities within the company. We offer a competitive salary and benefits package, as well as a supportive and collaborative work environment.
Selection Process
A criminal check will be conducted as part of our recruitment process. We are an equal opportunities employer and welcome applications from all qualified candidates.
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