National Accounts Receivable Specialist

1 week ago


Cape Town, Western Cape, South Africa Rentokil Initial Full time

We are pleased to announce an opening for the position of National Accounts Receivable Specialist within our vibrant Accounts Receivable team.

In this role, you will leverage your skills in managing the Debtors Ledger effectively. Your primary focus will be on ensuring timely communication with our clients, maintaining a targeted call rate to meet our collections objectives. You will also be tasked with monitoring doubtful debts and fostering robust relationships with both our esteemed customers and internal teams.

Your meticulous attention to detail and strategic mindset will be crucial in enhancing our collections efforts and minimizing bad debt, thereby supporting the financial stability of our organization. Join us and contribute significantly to our success.

Key Responsibilities

This position will be accountable for achieving the following Key Performance Indicators (KPIs):

  • Maintain a low level of bad debt incidence
  • Consistently achieve and uphold KPIs related to collections, bad debt, days sales outstanding (DSO), and query resolution
  • Engage closely with business units and clients to ensure timely collections and effective query management
  • Conduct regular meetings with business partners to coordinate control functions
  • Implement collection strategies across the national landscape
  • Identify and cultivate key client relationships to secure debt recovery
  • Perform proactive reviews and follow-ups on outstanding debts
  • Generate debtor analyses for key clients and portfolios
  • Assist the National Team and Account Managers with reconciliations and other ad hoc analyses
  • Provide accurate guidance on debt management and related queries
  • Participate in the reconciliation and analysis of ledger accounts and billing histories
  • Collaborate with billing on credit control inquiries for prompt resolution
  • Contribute to internal policy reviews and capture market insights from inception to recovery
  • Ensure all necessary details are included in the collection package delivered to the market
  • Analyze market breakdowns and calculate accurate proportions owed by clients
  • Assist in planning future developments and identifying new opportunities for the credit control function to support business objectives
  • Undertake additional responsibilities as required

Skills and Competencies

Strong understanding of Accounts Receivable, Sales, and Operations processes is essential.

  • Ability to work independently and take initiative
  • High attention to detail
  • Capacity to maintain accuracy
  • Critical thinking skills

Qualifications and Experience

  • At least 6 years of experience in credit control, with a minimum of 3 years in reconciliations
  • Experience in a Service or FMCG environment is essential, particularly with key accounts on an open item system
  • Proven knowledge of accounting systems (Credit Management 1, 2, 3)
  • Strong proficiency in Microsoft Office applications, particularly Excel (advanced level)

Benefits

We offer a range of benefits, including:

  • Company contributions to Medical Aid and Pension/Provident Fund
  • Opportunities for professional growth and development

Employment Equity

Rentokil Initial is committed to diversity and offers equal opportunities to all employees, adhering to the Employment Equity Act. Our selection process prioritizes suitably qualified candidates to meet our Employment Equity targets.

If you are passionate about delivering exceptional professional service and believe you can excel in this role, we encourage you to consider this opportunity.



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