Sales and Service Director
7 days ago
**Job Description**
Nestlé Nespresso SA is seeking a Retail Boutique Operations Head to join their team. This is a leadership role that requires strong sales and customer service skills, as well as experience in managing teams and driving business results.
The ideal candidate will have a minimum of 3-5 years of experience in direct customer sales within high-end or luxury brands and a minimum of 2-3 years of professional experience in retail management. They will be responsible for leading the boutique team to deliver exceptional customer experiences and driving sales growth through service excellence.
Key Responsibilities:
- Develop and implement strategies to drive sales growth and customer engagement.
- Lead and develop a high-performing team to deliver exceptional customer experiences.
- Manage boutique operations to ensure optimal efficiency and productivity.
**Qualifications**
- Completed Matric
- Excellent communication and interpersonal skills
- Minimum 2-3 years of professional experience in retail management
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