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Customer Relationship Manager

1 week ago

Durban, KwaZulu-Natal, South Africa Nedbank Namibia Full time
About Us

Nedbank Namibia is a leading financial institution committed to delivering exceptional customer service and driving economic growth in Namibia. We are seeking a highly skilled Customer Relationship Manager to join our team.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their needs and preferences.
  • Conduct thorough needs analysis to understand clients' requirements and provide tailored solutions.
  • Work closely with cross-functional teams to develop and implement business plans that meet client needs and drive sales growth.
  • Identify and pursue new business opportunities to drive sales growth.
  • Collaborate with colleagues to share best practices and improve overall performance.
  • Stay up-to-date on industry trends and developments to remain competitive.
  • Embody the Nedbank vision and demonstrate values through interactions with team and stakeholders.
Requirements
  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
Preferred Qualification

BA in Commerce: Banking or Accounting. FAIS qualification, Regulatory Examinations 1.