Debt Recovery Specialist
2 days ago
About Metrofile Ltd
Metrofile Ltd is a reputable company seeking an experienced Debt Recovery Specialist to join our team.
Job Summary
We are looking for a skilled and driven Debt Recovery Specialist to take charge of our debt collection activities. The successful candidate will be responsible for maximizing collections and minimizing bad debts.
Key Responsibilities
- Policies and Procedures: Ensure adherence to collection policies and procedures, guaranteeing that all actions are taken in accordance with company guidelines.
- Collections and Targets: Monitor and manage a portfolio of no more than 480 accounts, achieving and maintaining set targets and deadlines.
- Achieving Collections: Actively collect payments according to payment terms, ensuring timely settlement of outstanding balances.
- Reconciliations: Perform daily reconciliations of allocated accounts, identifying any discrepancies or issues.
- Overdue Accounts: Attend weekly meetings with the credit supervisor to review defaulting accounts, ensuring correct escalation processes are followed.
- Feedback and Handovers: Provide regular feedback on top 20 overdue accounts, ensuring effective handovers to the credit supervisor.
- Credit Notes and Invoices: Verify accuracy of credit notes and adjustments, investigating reasons for invalid credits.
- Month-end Activities: Ensure re-allocations of unallocated deposits are completed, and journals requisitions are raised by the specified deadline.
- Cash and Suspense Accounts: Reconcile bank statements, deposits, and suspense accounts, obtaining remittance advices for all deposits received.
- Financial Reporting: Prepare commentary on top twenty clients each month, assisting auditors as required.
- Customer Care: Promote high-level customer care, addressing complaints and queries efficiently and accurately.
Requirements
To succeed in this role, you must possess:
- A degree or diploma in accounting
- Minimum 3 years' experience in a financial environment
- Capacity to deliver under pressure, with good people skills and ability to prioritize tasks
- Excellent communication skills, both verbal and written
Salary and Benefits
The estimated salary range for this position is $60,000 - $80,000 per annum, depending on experience and qualifications.
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