Debt Recovery Specialist

2 days ago


East London, Eastern Cape, South Africa Metrofile Ltd Full time

About Metrofile Ltd

Metrofile Ltd is a reputable company seeking an experienced Debt Recovery Specialist to join our team.

Job Summary

We are looking for a skilled and driven Debt Recovery Specialist to take charge of our debt collection activities. The successful candidate will be responsible for maximizing collections and minimizing bad debts.

Key Responsibilities

  • Policies and Procedures: Ensure adherence to collection policies and procedures, guaranteeing that all actions are taken in accordance with company guidelines.
  • Collections and Targets: Monitor and manage a portfolio of no more than 480 accounts, achieving and maintaining set targets and deadlines.
  • Achieving Collections: Actively collect payments according to payment terms, ensuring timely settlement of outstanding balances.
  • Reconciliations: Perform daily reconciliations of allocated accounts, identifying any discrepancies or issues.
  • Overdue Accounts: Attend weekly meetings with the credit supervisor to review defaulting accounts, ensuring correct escalation processes are followed.
  • Feedback and Handovers: Provide regular feedback on top 20 overdue accounts, ensuring effective handovers to the credit supervisor.
  • Credit Notes and Invoices: Verify accuracy of credit notes and adjustments, investigating reasons for invalid credits.
  • Month-end Activities: Ensure re-allocations of unallocated deposits are completed, and journals requisitions are raised by the specified deadline.
  • Cash and Suspense Accounts: Reconcile bank statements, deposits, and suspense accounts, obtaining remittance advices for all deposits received.
  • Financial Reporting: Prepare commentary on top twenty clients each month, assisting auditors as required.
  • Customer Care: Promote high-level customer care, addressing complaints and queries efficiently and accurately.

Requirements

To succeed in this role, you must possess:

  • A degree or diploma in accounting
  • Minimum 3 years' experience in a financial environment
  • Capacity to deliver under pressure, with good people skills and ability to prioritize tasks
  • Excellent communication skills, both verbal and written

Salary and Benefits

The estimated salary range for this position is $60,000 - $80,000 per annum, depending on experience and qualifications.



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