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Financial Support Specialist

1 week ago

Cape Town, Western Cape, South Africa Dye & Durham Corporation Full time

We are seeking a highly skilled Financial Support Specialist to join our team. In this role, you will be responsible for delivering exceptional service and support to end-users using automated call distribution phone software.

Key Responsibilities
  • Attend to bookkeeping related client tickets and answer telephone calls.
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Gather customer's information and determine the issue by evaluating and analysing the symptoms.
  • Attending to ad hoc bookkeeping assignments i.e. financial catch ups, financial clean ups, partnership splits, trust reconciliations etc.