Retail Sales Associate with Excellent Customer Service Skills

7 days ago


Pretoria, Gauteng, South Africa Ackermans Full time

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Ackermans.

Job Summary

The successful candidate will be responsible for providing exceptional customer service, processing transactions, and maintaining a well-organized store environment.

Key Responsibilities:

  • Cashier Duties: Process cash and card payments, process Lay Bys, process customer refunds, report discrepancies and problems to the supervisor, and perform till balancing.
  • Merchandising: Ensure that stock is correctly priced and displayed, ensure product availability on the sales floor, and maintain up-to-date knowledge of promotions.
  • Risk Management: Ensure products are tagged in line with company policy, participate in stock takes, and report any suspicious behavior to management.
  • Sales and Customer Service: Provide excellent customer service, assist shoppers in finding products, attend to customer queries and complaints, and consistently live the Ackermans values and policies.

Requirements:

  • Excellent Customer Service Skills: Ability to provide a great shopping experience for customers.
  • Communication Skills: Fluency in English, with any other language being beneficial.
  • Tenacious: High energy levels and ability to work in a fast-paced retail environment.
  • Highly Motivated: Target-driven and self-motivated individual who is passionate about performance.
  • Previous Retail Experience: Advantageous but not required.

Salary: Approximately R18 000 - R22 000 per month, depending on experience.


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