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Retail Service Associate

1 month ago

Pretoria, Gauteng, South Africa Leroy Merlin Full time
Job Title: Retail Service Associate

At Leroy Merlin, we are seeking a skilled and enthusiastic Retail Service Associate to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced retail environment.

Company Overview

Leroy Merlin is a leading home improvement retailer that offers a wide range of products and services to customers. Our mission is to provide high-quality products, expert advice, and outstanding customer service to help our customers achieve their home improvement goals.

Job Description

The Retail Service Associate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.

Responsibilities:
  • Provide exceptional customer service and respond to customer inquiries
  • Resolve customer complaints and issues in a timely and professional manner
  • Work effectively in a team environment to achieve sales and customer satisfaction goals
  • Maintain a high level of product knowledge and stay up-to-date on new products and services
  • Contribute to a positive and inclusive store environment
Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • Ability to work effectively in a team environment
  • Strong problem-solving and conflict resolution skills
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
Benefits:

We offer a competitive salary of R40,000 - R60,000 per annum, depending on experience. You will also receive:

  • Ongoing training and development opportunities
  • A comprehensive benefits package, including medical aid, life insurance, and retirement savings
  • A fun and supportive work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.